Four Corners Rehab - April/May 2020

PHONE: 352-243-4422

HOURS: MON-FRI 8 A.M. – 6 P.M.

WWW.FOURCORNERSREHAB.COM

APRIL/MAY 2020

Our Unsung Heroes Honoring the Administrative Professionals Who Keep Our Clinic Running

No matter what your relationship to the system, health care can be extremely complicated. Navigating insurance, treatment options, and healing can make patients feel like they’re fighting an uphill battle. And providers have to work hard to stay on top of the latest treatment options and find the best solutions for their patients. As a provider, I think health care is a great field to be in, but it certainly isn’t without its challenges. That’s why I’m thankful for the amazing team we have at Four Corners Health & Rehabilitation. In honor of Administrative Professionals’ Day this April, I want to take this opportunity to recognize three employees who continually go above and beyond for our clinics and our patients. Lindsey and Michelle serve as our patient care coordinators. They manage the needs of our patients and make sure everything runs smoothly no matter where treatment is happening — whether it’s at home or in our clinic. They ensure we have all the materials we need to treat patients while they provide our patients with any necessary information. Because of these responsibilities, they often have a lot to juggle. We would be lost without their dedication! Alisha leads Lindsey and Michelle’s team as the customer service manager. Her goal is to make sure our team is operating at its highest efficiency and that we continue to grow. As physical therapy professionals, we want to help as many people as we

can. But there’s no way we can do that without the organization and persistence of someone like Alisha running the show!

All three of these women are organized, friendly, and detail driven. They make the work they do every day look easy, but many patients don’t see the incredible behind-the-scenes work these women are doing! Patients are often grateful for our therapeutic team, but our administrative professionals are the true unsung heroes that make sure this care can happen in the first place. Empathy is a vital part of ensuring we deliver the best care possible. One of the best qualities Lindsey, Michelle, and Alisha each possess is the ability to empathize with patients. Pain is powerful, and an injury can be difficult for people to process and overcome. Our administrative professionals understand this, and they go out of their way to be supportive of each of our patients. They treat every patient as if they were their own family member seeking treatment. And the most amazing thing about the work these women do is that they’ve been doing it despite having been at Four Corners for less than a year. Alisha joined our team about six months ago, and Lindsey and Michelle have been with us for about a year. It’s phenomenal to see the progress our practice has made since they joined. We’re continuing to grow, and I could not be more proud to have them on our team. So, if you see Alisha, Lindsey, or Michelle — or anyone else from our wonderful Four Corners Health & Rehabilitation team — be sure to say thank you! Their contributions are invaluable.

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