E-Learning Catalogue

COURSE 9:

INTRODUCTION TO HOSPITALITY MANAGEMENT

COURSE SUPPLIER & DESCRIPTION:

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empowers hospitality professionals by giving them access to online courses that specialise in service, finance and sales content. Click here to visit the website.

o How to prepare for your first day as a manager o How to prioritize tasks at work o How to delegate tasks effectively o How to be a confident manager o How to roster staff effectively o How to multitask effectively at work o How to ensure your restaurant staff meet service standards o How to deal with difficult customers in a restaurant o How to respond to customer feedback

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COURSE OBJECTIVES:

This course is organised as follows: o 10 sections o 10 video lessons of short duration each o 35 minutes

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COURSE DURATION:

TYPSY is offering a FREE individual subscription to access the courses until September 31 st using the Code: COVID19

4 COURSE ACCESS:

LINK TO THE COURSE

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