Hospitality-specific Content by Hospitality Trainers for Hospitality Trainers
4 Rounds of Breakouts in Key Topics
• Technology & Artificial Intelligence • Training Skills & Certifications • Effective Instructional Design • Authoring Tools
• High-performing Teams • Interpersonal Communication • Diversity, Equity & Inclusion • Leadership & Culture
• Retention & Engagement Strategies • Talent Acquisition & Onboarding • Upskilling & Career Pathing • Change Management & Agility
Including these, and more!
For session descriptions and more details, go to chart.org and click on the banner photo. Or just follow this QR Code to go directly to the Redondo Beach Agenda.
The Redondo Beach conference will feature more than 18 breakout sessions on industry-specific hot topics. See the most up-to-date list of breakouts and their descriptions on the conference website. AI for Hospitality: Embracing the Future with Confidence and Clarity Michele Lange, CHT, Director of Training, IHOP Paul Miramontes, CHT, Manager of Learning & Development, Galardi Group – Wienerschnitzel From Compliance to Culture: Making Mandatory Training Actually Matter Dr. Jennifer Belk White, Ed.D., CHT, SHRM-SCP, SPHR, Vice President of Human Resources, General Hotels Corporation Making Time for FUN in the Workplace: Boosting Engagement and Productivity James Frank, Training Consultant, CHART Board Member From Zero to Superhero: Partnering with AI as a Powerful Thought Partner and Co-creator Jim Rich, Vice President of Training, Mendocino Farms Foundations of Psychological Safety: Creating a Learning Environment Where People Speak Up Curt Archambault, FMP, Partner Consultant, People and Performance Strategies Transformative Leadership Development: Designing Impactful Learning for Lasting Results Stephanie Lauridsen, Manager, Learning Technologies & Design, Jack in the Box, Inc. Future-Ready Learning Lab: AI, 360°, & 3D Immersive Design Certification Workshop Andre Campbell M.S.Ed., CHE, CLC, Manager, E-Learning and Learning Technology, Sandals Resorts International
From Fryer Temps to Talking Chefs: How AI is Revolutionizing Restaurant Training Matthew Steele, Manager of Training and Development, Galardi Group, Wienerschnitzel Jack Woznick, CHT, Director of Training & Development, BelAir Cantina Sip, Sell, Succeed: Optimizing Your Beverage Training Audrey Benet, Director of Training, GuestCounts Hospitality Angelina Sabatini, Manager of Training, Live Nation Entertainment – Venue Nation The Beauty in Imperfection: A Kintsugi-inspired Workshop Kelly McCutcheon, Group Director, Training, Whataburger Kim Evans, Director of Training, Hopdoddy Burger Bar Effective Training Methods for Apprenticeships in the Hospitality Industry
Carrie Alexander, Director of Workforce Development, American Hotel and Lodging Association Foundation (AHLAF) Jim Wilson, Director of Professional Advancement, National Restaurant Association Educational Foundation (NRAEF) Coaching Without the Cringe: Guiding Young Staff Toward Professionalism Patrick Yearout, CHT, FMP, Director of Innovation, Ivar’s Restaurants Safeguarding Hospitality: Active Threat Response Training to Boost Guest Safety & Elevate Team Confidence Jennifer Bonilla, CHT, CGSP, Career and Workforce Development Manager, National Restaurant Association/AHLEI Chip Romp, Senior Director, Workforce Development and Business Services, National Restaurant Association Imposter Syndrome: How to Stop Doubting Your Own Greatness and Start Living Your Best Life! Winona Bullis, Director of Training, GoTo Foods James Frank, Hospitality Training Consultant Building Adaptive Talent: How L&D is Powering Agility in Hospitality and Restaurants Kevin Adams, Vice President, Client Success and Solutions, ELB Learning
Pre- and Post-conference Workshops Get even more out of your CHART conference experience by adding on one of these sessions. You can sign up for them at the same time as you register for the conference. If you have already registered and would like to add one of these sessions, please email Susan@chart.org.
PRE-CONFERENCE WORKSHOPS: August 2 & 3 Articulate Storyline 360 2-day Intensive Workshop August 3 Certified Hospitality Trainer Review & Exam Competency Certificate Workshop: • Executive Track: Business Acumen
POST-CONFERENCE WORKSHOPS: August 6 Competency Certificate Workshop: • Trainer Track: On-the-Job Training Be the Trust Your Team Needs - Five Behaviors Workshop
See the agenda and session descriptions at chart.org > Upcoming Conferences
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