NATURAL FIT Meet Our Dedicated Customer Service Team Member, Molly Noe
Welcome New Clients!
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Molly Noe has done a variety of jobs throughout her career. She jetted off to various cities as a flight attendant for American and United Airlines, helped brides find the dress of their dreams at a bridal shop, and serviced customers at FedEx. But there’s always one part of her job that she has adored: the people.
Impossibly Silky Mashed Potatoes
“I like making people happy,” Molly says. “It’s easy to work somewhere you can make people happy.”
Molly joined DPI’s customer service team in early May, and since then, Molly says she has been engrossed in learning the basics of her new position and the various details customers need with each order.
Molly Noe: Customer Service
“I like staying busy,” Molly says. “I’m not always doing the same thing over and over. There are lots of different things that I’m dealing with.”
Molly will be primarily handling DPI’s orders throughout the production process. She records the orders, enters them into our system, and ensures each order makes its way to our production team. In addition, she will be helping customers with any concerns or questions that crop up during the process with her boss, Laurie. The job, Molly says, is similar to her former position at FedEx, but at DPI, Molly says she has noticed active camaraderie and support.
Ingredients
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4 Ibs. medium Yukon Gold potatoes, peeled and halved 6 sticks cold unsalted butter, cut into 1/2- inch cubes
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1/2 cup heavy cream
“Everyone takes pride in their positions. It’s a team,” Molly says. “And then everyone is super laid-back, but they’re still on top of their job.”
Kosher salt
Directions
Growing up in Perryville, Missouri, Molly has ventured over to western Missouri for her role at DPI. When she isn’t managing projects at DPI, Molly can be found hiking, swimming, traveling, or staying active. Regardless of what she is doing, her border collie and Labrador mix, Ellie, is likely tagging along. Back at DPI, Molly says she has been enjoying the opportunity to meet and engage with customers. It seems to be a natural fit for a person who has created a career based on helping others. “It’s nice to feel empowered,” Molly says. “We get a lot of really happy customers, and that’s been nice.”
1. In a stockpot or large saucepan, submerge potatoes in just enough water to cover them. Bring to a boil, add 2 tbsp of salt, and simmer until tender, about 20 minutes. 2. Drain potatoes and let cool for 3 minutes. 3. Using a ricer, grate potatoes into the original saucepan over medium heat. 4. With a wooden spoon, stir potatoes until they begin to stick to pan and steam, about 2 minutes. 5. Add butter in four equal batches, stirring constantly and adding each batch only once the last has been fully incorporated into the saucepan. 6. Stir in cream, season liberally with salt, and serve immediately.
Molly and Ellie
In just her short tenure, we know Molly has contributed to keeping our customers happy! Keep up the great work, Molly!
Inspired by Food & Wine Magazine
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417.881.5309
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