Housing Choices Annual Report 2016-17

Key Achievements

VICTORIA

TASMANIA

SOUTH AUSTRALIA

The Tasmanian committee has eight members and meets every two months. This year the committee: • Reviewed and commented on the Housing Choices website • Reviewed and made recommendations about the Resident Newsletter • Considered and recommended applications for funding from resident groups and/or support partner organisations to the Housing Choices Better Housing Futures Resident Community Fund • Participated in reviewing state-wide community development activities and made recommendations on possible activities for 2017-18, and • Elected chairperson and minute taker/secretary.

The South Australian committee has nine members and meets every two months. This year the committee: • Reviewed resident communications, including social media and a resident-focussed newsletter, as well as the establishment of notice boards and the removal of ad-hoc signage • Established a resident survey regarding artwork in entrance foyers • Investigated door suppressors, which resulted in a new procedure that will see them seasonally adjusted • Developed a resident safety strategy, including building a collaborative relationship with SA Police and conducting three safety workshops • Evaluated services at three Common Ground properties, which resulted in a change to waste collection frequency and the addition of recycling options • Initiated several residents’ events including a very successful pizza lunch, and • Initiated a new cleaning procedure for the outside of windows in multi-storey buildings.

The Victorian committee has seven members and meets every two months. This year the committee: • Regularly reviewed Housing Choices’ Key Performance Indicators for Victoria and provided advice on areas of improvement • Helped to develop new letters to residents regarding rent reviews • Informed and endorsed a revised Housing Choices Resident Community Fund Procedure for Victoria • Completed training on the role, tasks and responsibilities of meeting chairpersons, provided by an external trainer and tailored to residents’ needs • Implemented a rotating chairperson procedure • Hosted a BBQ with Housing Choices staff who are not usually in direct contact with residents in order to extend the influence of the residents’ perspectives to their work • Considered and approved six applications from resident groups and support partner organisations to the Housing Choices Resident Community Fund • Participated in reviewing our communications platforms, and • Critiqued and endorsed our Futures Scholarship Program for residents, which is now in operation.

Our People - Annual Report 2016-17 20.

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