Housing Choices Annual Report 2016-17

National Customer Service Satisfaction

People who live here are generally vulnerable and scared to speak out about difficulties.

Sometimes Housing Choices are good but sometimes not so good.

Resident – Victoria

Resident – Tasmania

National Resident Satisfaction

National Maintenance Satisfaction

Couldn’t have a better landlord. Nothing is a problem. They are great and you really feel safe and secure.

69%

2010

80% 81% 84% 84% 86% 87% 85%

71%

2011

71%

2012

74%

2014

2015

84%

2016

Resident – Tasmania

83%

2017

Made with FlippingBook flipbook maker