Housing Choices Annual Report 2016-17

From The Chair Of Housing Choices GROWTH AND EXPANSION

This year was one of great achievement, particularly when viewed against the backdrop of what is undeniably a crisis in both affordability and availability of housing for vulnerable people in Australia. We achieved outstanding results in both partner and resident satisfaction surveys, with Housing Choices recognised as a responsible housing provider that is intently focussed on its mission, vision and values. To support the continued growth of our operations in Victoria, Tasmania and South Australia, as well as our active planning for further expansion, we made significant additional appointments to our Board, welcoming economist Saul Eslake, former Standard & Poors’ senior executive Fabienne Michaux and public policy expert Meredith Sussex AM. We also farewelled Peter Galante and thanked him for an extraordinary 10 years of service as a director. Growth and expansion remain our priority. This year our significant operations in Tasmania and Victoria were

augmented by the smooth consolidation of the merger with Common Ground in South Australia, our successful engagement with Renewal SA and an increasingly active position in NSW. Our private real estate and property management agency, United Choices Property, continues to diversify our operations. In Victoria, highly innovative projects included a major, collaborative rejuvenation of La Trobe Close in inner Melbourne, and project management of a unique respite centre for people living on the Autism spectrum. We also played a key role in helping to deliver the state government’s successful Rapid Housing Program for families escaping domestic violence. In addition, a particular focus is gearing up to meet the transformational opportunities created by the NDIS, for people living with disabilities. Such levels of activity and growth require great attention to detail and sophisticated management. We will continue to increase and improve our internal infrastructure and back-office support capabilities. Our sincere thanks go to our service partners and particularly to our staff, for their unflinching support and commitment in meeting the housing needs of those we serve, in these very challenging times.

Arthur Papakotsias CH A I R

What We Do - Annual Report 2016-17 6.

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