Skills and Experience • Substantial managerial and leadership experience in senior roles, demonstrating achievement in a series of progressively more demanding, influential, and broad roles, including leading a complex food and beverage function in a commercially driven organisation; experience of working in Higher Education an advantage • Demonstrable experience of developing and implementing strategies for a large-scale complex food and beverage service • Substantial experience of managing large teams through others, in a variety of operations • Experience of managing and controlling budgets and resources at scale • Extensive experience in Project Management supported by continuous CPD (e.g. PRINCE2 - Practitioner) • Actively promotes equality and diversity to internal and external stakeholders.
Person Specification
• Able to use data to identify equality and diversity issues
• Lead and contribute to the preparation of retail property strategies in respect of the BOPS’s portfolio • Experience of developing interventions to address equality and diversity issues. • Highly developed written and oral communication skills including ability to write strategy/policy documents and deliver presentations to a wide range of audiences • Excellent interpersonal skills including the ability to lead, negotiate, persuade, and influence and to network nationally and internationally
• High level skills in one-to-one and group communication, persuasion, and diplomacy, in the face of potentially hostile audiences, e.g. Union negotiations • Ability to act independently, decisively, and effectively to resolve what may often be unique issues, based on experience and judgement, taking account of the wider implications to the University • Sensitivity to and awareness of public relations, commercial confidentiality, and competition issues • Ability to think calmly and clearly in crisis management situations, with associated problem solving and decision-making skills • Capacity to anticipate and prepare for significant environmental changes with the potential for wide-ranging impact
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