RNSH SERT Institute Operational Report 2024

4.4 Establish a high performing team with shared vision and common goals Regular staff meetings and planning sessions are scheduled throughout the year to keep staff informed, seek input and share progress across portfolios and projects. As part of the annual performance review process, all staff complete a GAP analysis survey to identify learning needs. A learning pathway from novice to expert level is in development and individual learning plans are implemented to support progress. A specific data managers manual and orientation program was designed in 2024 with staff consultation and feedback.

Work instructions and processes are regularly documented to ensure consistency and standards of practice are maintained.

4.5 Strengthen workforce capacity and skills through training and education From 2020, the SERT Institute established a Data Network Group and extended an invitation to data management teams across RNSH (medical and surgical services) to join regular Lunch & Learn Sessions. During the COVID pandemic period (2020 to 2023), these moved to online sessions and included morale and team building activities. In 2023, the sessions continued with the introduction of a hybrid model combining both online and face to face options. These sessions provide opportunities to share knowledge, skills and learnings with others, showcase achievements, new projects, and identifying challenges/obstacles data analysists, managers and researchers face and address across different sub-specialty areas.

Operational Plan Report: Key Priority 4

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