Show your customers you’re listening with the TTEC Effect
It's time to get the message . ........................................................... 4
Messaging results speak for themselves .................................... 6
TTEC’s 3-month jump-start programme ...................................... 7
Click or tap to expand.
Banking Customer Intents
How banking customers use messaging Improve CX and cut costs by
Deposit enquiry
using messaging to address your customers' most common reasons for contacting you. See how some of the industry's top intents are being served by non-voice channels.
Source: LivePerson
Made with FlippingBook Annual report maker