MEIA Performance Score
FY 2019
FY 2018 vs FY 2019
Top 3
Most improved
Shangri-La Hotel, Toronto Shangri-La Hotel, Dubai Shangri-La Hotel, Paris
+2.25
1 2 3
1 Shangri-La, Vancouver 2 Shangri-La Hotel, Paris
95 95 94
+1.9 +1.8
3 Shangri-La Bosphorus, Istanbul
4 Shangri-La Hotel Al Husn Resort & Spa
+1.39 +1.34
Shangri-La Hotel, Vancouver
5
Bottom 3
Most declined
1 Hotel Jen Malé, Maldives
82 88 88
Shangri-La Hotel, At The Shard, London
-2.19 -1.17
1 2
2 Shangri-La Barr Al Jissah Resort and Spa 3 Traders Hotel, Qaryat Al Beri, Abu Dhabi
Hotel Jen Malé, Maldives
Source: TrustYou Performance scores based on “Overall Experience” question from online reviews, post-stay and post-event surveys.
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