6.1 Interactions with the Public
Guidelines Employees are expected to act ethically and to serve our customers effectively, either directly or by supporting the work of other individuals or departments. The Company expects employees to provide our customers with value and to deal with them fairly. Our customers deserve the highest quality service and high standards in all transactions. While working on customer premises, employee must act in professional and respectful manner. Employees must ensure they have the authority or permission to access customer property; respect customer property and privacy; not take or borrow anything without authorization or permission; and treat any information about the customer's affairs as confidential.
What You ShouldKnow
The conduct of SaskEnergy employees is always subject to intense public scrutiny. The public has a right to expect and to receive from SaskEnergy integrity, high ethical standards, and fair treatment. Such conduct is expected in all facets of SaskEnergy operations including the service of customers, procurement activities, or in the acquisition of property.
What to Remember
You are responsible for your behaviour and actions while you are at work and when you are out in the community.
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