A-Z STADIUM GUIDE
• Possession of any item listed on the Allegiant Stadium Prohibited Items List. • Clothing that is deemed offensive, obscene, or inappropriate by staff. • Damage, destruction, vandalism, or theft of any property. • Any action in violation of any local, state, federal, NFL, or Allegiant Stadium policy. Prepaid parking passes are required in all lots, and parking spaces are available only for guests attending the event. Tailgating ends at the start of the event. There is no loitering or tailgating in Allegiant Stadium parking areas during or after the event. Those participating in these activities are subject to ejection from the stadium, parking lot, revocation of event tickets, citation and/or arrest for trespassing. All Allegiant Stadium parking lots are cleared one hour after the end of the event. Guests that are found in violation of the Code of Conduct may be required to take a four-hour online conduct course and pay a fine in order to re-enter the stadium for future events. CODE OF CONDUCT VIOLATIONS All Code of Conduct violations are recorded on the account of record, regardless of the offender. Any guest found in violation may be subject to a $250 fine and a four-hour Code of Conduct course. Repeat offenders or accounts may result in the loss of ticket or event attendance privileges or any other recourse determined by Allegiant Stadium or the Raiders in their sole discretion. COMMUNITY RELATIONS DEPARTMENT The Las Vegas Raiders Community Relations department strives to enrich the community through impactful programs and outreach. The department is dedicated to upholding the integrity and teamwork exemplified by the Raiders organization, both on and off the field. COMPLIMENTS, COMPLAINTS, AND COMMENTS Allegiant Stadium and the Raiders welcome feedback regarding your experience at Allegiant Stadium. Event day compliments, complaints, or comments can be completed at any guest experience location. All other feedback can be sent to guestservices@raiders.com. CONCESSIONS Silver & Black Hospitality provides food, beverage, and specialty catering services throughout Allegiant Stadium. CONCIERGE DESKS There are two (2) concierge desks to accommodate all suite, loge, and club seat members as they enter Allegiant Stadium. These desks are located at:
CHILDREN’S TICKET POLICY Children under 24 months do not need a ticket to enter Allegiant Stadium, provided that they are seated on a parent’s or guardian’s lap, and do not interfere with the sightlines of others. Children must have a ticket to receive a promotional item. Occasionally, for non-NFL events, another policy may be in place. CLOSED CAPTIONING Guests accessing closed captioning on their mobile devices may do so by downloading the Raiders + Allegiant Stadium app and clicking on CAPTIONING. CLUB SEATS Allegiant Stadium has two (2) designated club seating locations: • East Club: Sections C109-C115 • West Club: Sections C131-C137 All club guests with tickets in these sections have access to the following exclusive areas: • Twitch Lounge • Modelo Cantina Club CODE OF CONDUCT Help us create a safe and friendly environment for all guests at Allegiant Stadium! We expect all who enter Allegiant Stadium and the surrounding parking lots to adhere to this Code. Failure to follow this Code may result in ejection from Allegiant Stadium, revocation of ticket privileges, and/or arrest. Season Ticket Members have the right to sell or transfer tickets through verified channels. Season Ticket Members transferring or selling tickets on non-verified platforms will be held responsible for the actions of those using their tickets. The following actions are violations of the Guest Code of Conduct: • Fighting, taunting, instigating, or encouraging any action that may harm, endanger, threaten, or bring discomfort to anyone. • Foul or abusive language or obscene gestures concerning a person’s race, ethnicity, color, gender, religion, creed, disability, age, sexual orientation, gender identity/expression or national origin. • Any action that causes a disruption, creates an unsafe environment, or interferes with the game including throwing or dropping any object in the stadium. • Actions that impair others’ ability to enjoy the event, including mistreatment of other guests, verbal abuse, harassment, profanity, confrontation, intimidation, or threatening and irresponsible behavior. • Unreasonably obstructing the view of other guests. • Failure to follow the directions of staff and/or law enforcement, including refusal to produce proof of ticket or refusal to submit to security screening inclusive of physical searches prior to entering. • Sitting in a location other than your ticketed seat, any unauthorized use of disabled seating areas, lingering in aisles, stairways, or unauthorized areas of the stadium. • Possession or consumption of illegal or prohibited drugs or substances. • Intoxication or other signs of alcohol impairment or substance abuse that results in irresponsible behavior. • Smoking inside the stadium, including the use of vaporizers and e-cigarettes. In accordance with The Nevada Clean Air Indoor Act, Allegiant Stadium is a smoke-free facility. Designated smoking areas are located outside of the stadium.
• Caesars Rewards East VIP Entry • MGM Rewards West VIP Entry
Concierge desks are also located in all club and suite areas to assist guests. They are staffed with knowledgeable teammates ready to provide guests with an array of services including answering questions and assisting with all inquiries.
Las Vegas Raiders 2022
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