Own our Success
Expiring Stocks
Scenario:
Part of the Housekeeping team, Adam’s role as a public area attendant is to maintain the cleanliness of all the public spaces for guests. One day, he checked the stocks and saw that some items that were expiring in a few weeks. If you are Adam, how will you act on this?
Action:
Adam took note of the details of the expiring stocks and shared these to his superior. He recommended for other room attendants to use the stocks first and encouraged all his team members to do the same. The manager was happy with Adam’s recommendation to utilise the remaining stocks so they will not be wasted.
Key Learning:
• We are pro-active in addressing problems and offering a resolution. On the case of Adam, he noticed the expiring products and suggested a way for it not to be wasted. • This seemingly small action contributes to the success of our business. • Adam’s action shows how he makes effort in supporting operations and making our business sustainable.
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