Compete to Win
Gathering Feedback
Scenario:
Ron, a gym attendant, just finished attending to a guest who asked if there's any upcoming boxing class. Ron shared this information to the team and was surprised that other colleagues also encountered inquiries for boxing classes. If you are Ron, how will you continue the conversation?
Action:
Ron respectfully asked his colleagues if he can share an idea of holding a boxing class since some gym members are requesting for it. On the next meeting, Ron shared the gathered feedback to his manager and suggested a possible boxing class for the next month due to the request of guests. The manager was delighted about Ron's idea and praised him for stepping up and consulting his colleagues.
Key Learning:
• We always take note of any guest inquiry or request and see how we can make it happen. • Ron paved the way for an idea to happen by facilitating a group discussion among his team members. • Ron also showed courage by sharing the idea to his manager.
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