Never Give Up
Pool Incident
Scenario:
George works as a lifeguard at the hotel and is in-charge of looking after the safety of each guest in the pool premises. On one busy Thursday, there was a sudden incident involving a kid guest who was running – the child slipped and fell beside the pool. George immediately responded, did all the protocols, which made the guest safe. After the incident, George's Manager approached him and had a talk. If you were George, what will you tell your superior?
Action:
George humbly told his manager about the incident in the pool involving the kid guest. It was an incident as per George, but it could have been prevented if he reminded the kids not to run around the pool since it's slippery. The Manager acknowledged George's humility and sincere apology for what happened and what can be done better. George committed to always be alert and to perform his duty with high focus.
Key Learning:
• We acknowledge our own faults and continue to develop our own selves to bebetter. • In the case of George, he demonstrated that even though he overlooked the situation, incidents do happen. This can be prevented by being always alert and by being aware of all people around your scope of responsibilities. • George’s selfless attitude of admitting his error shows how we want to grow as a person and that we want to do better moving forward.
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