Do good
Missed Report
It was a typical day at the Shangri-La Group's TDC (The Data Centre Office) when Jason, an IT officer, suddenly remembered that he was not able to finish a report that he committed to on time. Given this scenario, how should Jason inform his superior? Scenario:
Action:
Jason asked for his superior's time to talk about the report. He directly said that he missed the deadline and said that he was sorry for not being able to send updates. Jason's boss reacted, saying "Thank you for updating me – that is very important for our team so we can help and assist one another". Upon hearing this, Jason was relieved and immediately continued the needed report together with his superior.
Key Learning:
• We keep our promises even if it takes extra effort. We conduct business with good ethics at Shangri-La. • Jason's action shows the value of integrity in our work: he was honest and sincere in admitting his mistake and sharing his challenges to his superior. • We must strive to do the right thing and to always show our commitment to being a good employee across all our work relationships.
Made with FlippingBook interactive PDF creator