ER SRBIJA U FOKUSU / AIR SERBIA CLOSE UP
Er Srbija: Primer uspešnog nacionalnog avio-prevoznika Air Serbia: An example of what a flag carrier should be P ohvalna priča o Er Srbiji objavljena je u časopisu Aero International , jednom od
„Er Srbija je mlada i moderna avio- kompanija i pravi je ambasador Srbije širom sveta… “Air Serbia is a young and modern airline that is an ambassador of Serbia to the outside world...
vodećih magazina civilne avijacije u Nemač- koj, čiji tiraž prelazi trideset hiljada primeraka mesečno. Članak novinara specijalizovanog za avijaciju Franka Liteka, na šest strana opisuje Er Srbiju kao avio-kompaniju koja treba da bude za primer drugim nacionalnim avio-pre- voznicima. „ Er Srbija je mlada i moderna avio-kompa- nija i pravi je ambasador Srbije širom sveta… Ona na pravi način daje primer kako nacional- ni avio-prevoznik treba da obavlja svoju funk- ciju,“ piše on. U članku je objavljen i intervju sa generalnim direktorom Danetom Kondi- ćem o dostignućima Er Srbije , promociji turi- stičkih potencijala Srbije i obostrano korisnom partnerstvu avio-kompanije sa Etihad ervej- zom i njenoj snažnoj poslovnoj strategiji.
A Air Serbia’s remarkable story has been featured in Aero International, one of the leading civil aviation magazines in Germany, with a print run of more than 30,000 monthly copies. In the six-page feature, aviation journalist Frank Littek describes Air Serbia as a prime example of what a national flag carrier should be. “Air Serbia is a young and modern airline
ing it with style and flair. “This could not have been achieved without the passion and commitment of our peo- ple – from frontline staff at airports, cabin crew in flight, to those who work behind the scenes in Abu Dha- bi and around the world – all tireless- ly delivering the very best products and service in the industry.” Edward Plaisted, Chief Execu- tive Officer of Skytrax, said on oc- casion that Etihad continues to be a leading player in commercial avia- tion. Achieving a 5-Star rating is tes- tament to this airline’s dedication to innovation, high-quality service and comfort. "Of particular note is Etihad’s attention to detail and a meticu- lous approach to design, which has brought us – amongst other unique products – the airline’s revolution- ary Airbus A380 and Boeing 787 cab- ins, which are clearly best in class”, he said. The airline employs Savoy of London trained Butlers, who pro- vide the ultimate in discerning ser- vice for guests staying in The Resi- dence, the airline’s three-room cabin on its Airbus A380 fleet; qualified In- flight Chefs in First Class, who cre- ate the finest culinary experiences; hospitality trained Food and Bev- erage Managers in Business Class; and Norland College trained Flying Nannies to assist families on all long haul flights. that is an ambassador of Serbia to the outsi- de world... It’s a particularly good example of how an airline can fill the role of the natio- nal flag carrier,” he writes. The article featu- res an interview with CEO Dane Kondić abo- ut our achievements, Air Serbia’s philosophy of promoting tourism to Serbia, our win- win partnership with Etihad Airways and our strong business strategy.
E tihad Airways has received the Skytrax Certified 5-Star Airline Rating - the most coveted quality standard in the airline industry. The rating follows an exhaustive three month audit of the airline’s global product and service offering by the London-based research consultancy. The announce- ment was made at a special event held at Etihad Airways’ Innovation Academy in Abu Dhabi. The Skytrax Certified 5-Star Air- line Rating is used to certify airline product and service, and is award- ed to airlines achieving the high- est overall quality performance, rec- ognising excellence in product and front-line staff service across the customer journey. Airlines are as- sessed on criteria across all cab- ins including seating, safety proce- dures, inflight entertainment, cabin cleanliness, comfort amenities, cater- ing, duty free sales, and reading ma- terials. Peter Baumgartner, Etihad Air- ways’ Chief Executive Officer, said: “This rating marks the culmination of over a decade of hard work and continuous innovation – a milestone on the Etihad Airways journey. We are a company which challenges the norms of air travel by drawing inspi- ration from the finest hospitality es- tablishments around the world. To- day we are recognised as the airline which is reimagining flying, and do-
Edvard Plejsted, generalni direktor Skajtreksa (peti sa leve strane) uručuje osoblju Etihad ervejza Skajtreks sertifikat 5-Star Airline Rating u Abu Dabiju Edward Plaisted of Skytrax (fifth from left) presents Etihad Airways staff with the Skytrax Certified 5-Star Airline Rating in Abu Dhabi
Etihad zapošljava batlere koji su prošli obuku na akademiji Sa- voj u Londonu i pružaju vrhunski nivo usluge gostima koji borave u Etihad rezidenciji , trosobnom apar- tmanu u avionu erbas A380, Viso- kokvalifikovani šefovi kuhinje na letu u prvoj klasi stvaraju najfini- ja kulinarska iskustva. Tu su i ljuba- zni menadžeri za hranu i piće u bi- znis klasi i “leteće dadilje”, koje su obučavane na koledžu Norland i pomažu roditeljima tokom dugoli- nijskih letova.
| 107
Made with FlippingBook interactive PDF creator