CEO / Welcome
Leading with Purpose
The past few months have marked an important new chapter for NIBA. From the unveiling of our new brand at Gala Lunches nationwide to the conversations we’re driving at the highest levels of government, our focus is to honour NIBA’s continued four decades of leadership while ensuring brokers are supported, represented, and equipped for the future. The NIBA Board has taken the time to reflect on what brokers need from us in a rapidly changing environment. We’ve listened closely to our members and looked ahead to ensure we continue to lead with clarity, confidence and care in an evolving landscape. NIBA’s leadership team has been actively engaging with politicians across the House at a national level. The agenda included discussions with the Minister for Financial Services, Dr Daniel Mulino MP, Shadow Minister Pat Conaghan MP, and the office of Senator David Sharma. The meetings focused on strengthening the role of insurance brokers in supporting households, small businesses, and communities. Conversations with Dr Mulino focused on the Government’s response to the Parliamentary inquiry into insurers’ handling of 2022 flood claims, as well as broader challenges facing the insurance sector, including availability, accessibility, and affordability. One of the key issues emerging from the sector currently is a push for regulatory simplification, ensuring that brokers continue to serve clients effectively. ASIC recently released a report and opened consultation on regulatory simplification, acknowledging industry concerns about duplication, inefficiency, and the compliance costs imposed on financial services professionals. NIBA has welcomed this initiative and is actively contributing to the consultation, engaging with ASIC across multiple consultations to ensure that reforms are practical, proportionate, and genuinely support brokers in delivering positive outcomes for their clients. NIBA has been listening to voices from across the profession and the wider community. Through nationwide engagement and new research, we are building a clear picture of the opportunities and disruptions that will shape broking to 2035.
Building on existing knowledge and uncovering fresh perspectives, this research will empower us to lead informed, data-driven conversations and ensure NIBA can continue to lead as the ‘one voice’ of our profession in an evolving landscape. This landmark thought leadership publication will be unveiled at the upcoming NIBA Convention at the RACV Royal Pines in October. I am excited to share full insights from this report with the wider sector at our flagship event next month. The strength of our community is also evident in the record response to the 2025 Broker Market Survey, with more than 1,000 brokers contributing. This milestone reflects the passion and commitment of brokers to benchmark excellence, shape recognition through the NIBA Insurer Awards, and have their voices heard in shaping the future of our industry. As we look ahead to the Convention in October, the message that stands out is that brokers remain central to the resilience of households, businesses, and communities. Our flagship event next month will be a chance to come together, share insights, and shape a stronger, smarter, and more sustainable future for insurance broking.
RICHARD KLIPIN Chief Executive Officer, NIBA
6 / INSURANCE ADVISER AUGUST/SEPTEMBER 2025
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