Head of Estates, Facilities and IT
CANDIDATE INFORMATION PACK
Contents 04 06 09 12 16 Welcome
Our Values Our Estate Job Description How To Apply
Welcome Reporting to the Registrar and Chief Operating Officer and a key member of the Executive Committee and Senior Management Team, this is a key strategic role in helping to shape the future of the Institute of Contemporary Music and Performance (ICMP), an internationally-recognised small and specialist provider of contemporary music Higher Education. ICMP is a widely respected pioneer of contemporary music education in the UK and has been helping students build successful careers in the music industry for over 30 years. With a portfolio of undergraduate and postgraduate courses in popular music performance, production, creative musicianship, song writing, music business, event management and marketing, ICMP’s has two extensive and purpose-designed campus buildings located in North London. The institution has its own Degree Awarding Powers and is on track to achieve University Title in the next two years and offers students a unique experience that fuses unparalleled access to the music industry and academic study of the highest quality with the skills they need to sustain a life-long career in their chosen field. We have recently been successful in securing £7.8m of capital funding from the Office for Students over a 4-year period to develop our new Queens Park Campus, redevelop our Dyne Road Campus, and, as we continue to grow, acquire and develop additional campus space to be available from 2025. We are now seeking to appoint an innovative, strategic and enterprising Head of Estates who will be responsible for the leadership, management and delivery of our Estates, Facilities and IT services and strategy.
Our Values At ICMP, we’re proud of the business we’ve created, and we’re keen to continue that sense of achievement and fulfilment moving forward. We’ve developed five core company values that reflect who and what we are, how and why we do things, and where we want to be. The way we operate and teach is underpinned by these five core values every day. EMPOWERING SUCCESSFUL AND CREATIVE FUTURES We enable our staff and students to forge dynamic, creative and rewarding careers while taking personal and institutional pride in their achievements. Our Careers and Industry Hub is just one example of how we do this. The Hub’s team of industry professionals and experienced careers counsellors give you bespoke specialist support, making key connections, offering careers advice, running exclusive events, and supporting access to funding through our Accelerator Fund – all of which help you to realise your creative potential and gain a head start in your music career. With this kind of support behind you, we believe success is almost inevitable, and we’re committed to celebrating it when you make it happen. The ICMP Marketing Team regularly profiles the achievements of our students and alumni, as well as staff, on the ICMP blog and social media channels. EDUCATING IN HARMONY WITH INDUSTRY Providing innovative and progressive teaching of the highest standards in technical, creative, professional and entrepreneurial practice to create successful career outcomes for all our graduates – that’s the ICMP way. Our faculty members make a point of incorporating their proven and extensive industry experience into our programmes wherever possible, knowing this will help give you a real edge when you embark upon your music career. When Bass Tutor Ben Jones joined the BMus teaching team in 2017, for example, he identified the need for change. Wanting the Ensemble Skills module to better reflect the reality of the industry – where professional session players exhibit their creativity alongside their technical ability – he redesigned the module into a Live Arrangement Workshop. In a concept similar to Radio 1’s Live Lounge, this new structure ensured an increase in experimentation and collaboration. We believe this integration of industry with education guarantees our place as one of Europe’s leading music colleges.
CHAMPIONING INCLUSIVITY AND DIVERSITY We wouldn’t be where we are today without recognising our internal and external responsibilities to be both inclusive and diverse, leading by example across all aspects of our organisational practices. There’s nothing homogenous about music and at ICMP we’re as committed to diversity at an organisational level as we are in the content we teach and create. Applicants are accepted according to merit and our respectful, welcoming culture has long made us an education provider of choice for students and faculty from all corners of the globe. We take a zero-tolerance approach to inequality and discrimination. We continue to examine and reflect upon our practices and offerings, openly seeking feedback and looking to improve and diversify wherever possible.
We’re immensely proud of our teaching faculty and we are constantly looking to broaden the cultural base of our specialist tutors.
ENCOURAGING AND RECOGNISING EXCELLENCE Each and every member of the ICMP team is always striving for the highest quality in our endeavours, working professionally as one team to cultivate a supportive, resilient and collaborative culture, with a focus on accountability, responsibility, transparency and respect. There’s no underestimating the importance of teamwork – now more than ever. At ICMP, we seek to lead by example, working together, learning and improving at every opportunity, and adapting with ease. In the face of the many challenges presented by the COVID-19 global pandemic, our team members continued to produce exceptional work, problem-solve collaboratively and communicate with students, all while working from home themselves. Even in a situation as unpredictable as a lockdown, distance proved no barrier to the exceptional collective effort that’s simply standard at ICMP – we expect it of our students because we live it ourselves. BEING SOCIALLY RESPONSIBLE Constantly considering our environmental, our social and our community responsibilities, locally, nationally and globally, to create a better future for all – we know it’s the least you’d expect. There are many examples of social responsibility being part of the ICMP DNA. Our community music project, ICMP Together, is a series of instructional videos, created by our expert music tutors, which we posted free on our social media channels during the COVID-19 lockdown. Not only did this help us share the joy of music at a time when feelings of isolation and anxiety were high, but it allowed us to give back to our local community, which has supported us for more than three decades. Additionally, we work with First Mile waste contractors to minimise our environmental footprint. We appreciate First Mile’s ‘zero to landfill’ commitment, which sees general waste collected in carbon-neutral vehicles, with any waste unable to be recycled safely incinerated to produce green heat and electricity.
Our Estate KILBURN CAMPUS
Kilburn campus, the original home of ICMP, is a contemporary music student’s dream. As the main site of all our essential services, it’s packed to the rafters with all the very latest equipment and technology – our students can use every last production studio, guitar, and practice space seven days a week, completely free of charge!
Spread over five floors and 20,000 square feet, Kilburn campus is a state-of-the-art space that’s home to a range of cutting-edge facilities.
RECORDING STUDIOS This is where the magic happens. Three impressive industry-standard studios with adjoining live rooms offer a space to master the studio environment and create highly accomplished, professional tracks, ready for release. LIVE PERFORMANCE SPACES Whether you’re trying out something new, rehearsing a set or putting on a show to remember, all Kilburn campus’s live spaces are soundproofed and fully-equipped for outstanding performances. REHEARSAL ROOMS Fitted with all the latest kit including PAs, electric pianos and a selection of guitar and bass amps, students can book any of Kilburn campus’s rehearsal rooms outside of teaching hours for free, right up until 1 PM. DRUM BOOTHS Essential for students with a love of percussion, Kilburn campus’s dedicated soundproof drum booths are fully kitted-out with everything you need – including amps, in case bassists or guitarists want to squeeze in for a session. PRODUCTION ROOMS All our production rooms are loaded with the latest state-of-the-art kit, including professional vocal recording equipment and powerful iMacs running the very latest DAWs. TECH SUITES With 130 iMacs spread across various labs, all set up with the latest DAWs, industry-standard plugins, controller keyboards and Audient audio inputs, you’ll be spoilt for choice when it comes to editing, production and academic work. THE GEAR HIRE SHOP Stocked to the rafters with over 2000 pieces of high-performance and expertly maintained kit, everything in our gear hire shop is available to students for free – and if they need help or support, our knowledgeable team are on hand from 9am–1 pm. THE LIBRARY A haven of resources, information and inspiration, the library at Kilburn campus is available to use at any time of day – with our experienced library team on-hand to help make the most out of all the resources available.
QUEEN’S PARK CAMPUS
In 2021, we opened our brand-new campus Queen’s Park, just a short ten-minute walk from our Kilburn campus!
This exciting new project has seen us redevelop the site of the permanently closed three story Corrib Rest pub in Queen’s Park as part of a four-year £2.5 million local community development project. Situated at 76–78 Salusbury Road (NW6 6PA), only a five-minute walk from the Queen’s Park Underground and Overground station, the Corrib Rest pub has been closed since February 2015. The building has now been transformed
into a second site for ICMP, expanding our existing 20,000 sq ft footprint by an additional 14,000 sq ft.
Our range of music production degrees, such as the BA Music for Film, TV and Games, BA Audio Engineering and MA Creative Music Production, are taught from this new site, as well as various other programmes utilising our fabulous new live music venue and additional tech rooms. The redevelopment project will take place across several phases. The first phase of development saw us launch three high-end recording studios, including a state-of-the-art post-production facility (including foley room), and a mixing and mastering studio. Phase two of the project was completed in September 2022. This saw the opening of our very own gig venue , complete with a fully fitted PA system and lighting rig, plus a new student café. Phase two also saw additional tech rooms, classrooms and production rooms added as we opened up a new floor of the substantial building. The building is now fully accessible with a brand-new lift installed. The final phase of the redevelopment will see the launch of further tech suites, classrooms, tracking suites and small collaboration spaces, as well as professional services, in the remaining space within this sizable building. We have been very pleased to work with the award-winning Veale Associates on the design of the new space. Director Eddie Veale is a pioneer of the home studio, having been named as recipient of the prestigious sound fellowship from the Association of Professional Recording Services back in 2012. Eddie has worked with some of the music industry’s biggest artists, designing the studio where John Lennon recorded ‘Imagine’.
Job Description
JOB TITLE: Head of Estates, Facilities and IT REPORTS TO: Registrar and Chief Operating Officer DIRECT REPORTS: Facilities Operations Manager; IT Manager
JOB DESCRIPTION
RESPONSIBILITIES
The role of the Head of Estates is to strategically develop, plan and lead the estates, facilities and IT operations of ICMP, ensuring that a high quality, fit for purpose learning and working environment is available to support ICMP’s educational provision. This includes adherence to relevant statutory and legal obligations; oversight of institutional security and health and safety activities and plans; oversight of lease agreements; development of an environment and sustainability strategy; and leading on complex building and IT projects with responsibility for relevant CAPEX and operational budgets, while ensuring excellent customer service levels to both students and staff. As an internationally recognised small and specialist provider operating in the creative arts sector, the role holder will also be expected to work collectively with the wider management team ensure institutional goals and growth and development plans are properly planned, financed and achieved. The job holder will have strategic vision, commercial acumen, leadership expertise and the practical experience to lead, manage and enhance the estate and campus services, driving through the guiding principles of customer service, excellent student experience and value for money. The job holder will be a member of the Senior Management Team and Executive Committee and as such will also have direct input into and collective responsibility for wider business objectives and planning.
Principal Responsibilities The principal responsibilities of the Head of Estates include but are not necessarily limited to the following: • Development and implementation of our long-term Estates and IT strategies and plans. • Development and implementation of sustainability strategies and plans. • Development and oversight of relevant CAPEX and operational budgets and grants • Project managing and leading on the delivery of large and complex building and IT projects • Responsibility for space planning activities to ensure appropriate capacity is developed and maintained for course delivery and quality of provision. • Leadership, management and development of the Facilities and IT teams. • Develop and sustain a culture of outstanding performance and continuous service improvement through an engaging leadership and management style that delivers strong service outcomes. • Ensure effective structures and a coherent approach to governance is in place to secure compliance with all regulatory, statutory and legislative requirements, including compliance with HSA regulations, as well ICMP’s internal financial and governance arrangements. • Lead the management of risks associated with estate security and ensure the effective management and security of ICMP’s assets. • Oversee relevant asset management procedures ensuring assets are managed, logged, maintained, and recorded accurately with the impact of minimizing losses and maximizing useful lifetimes. • Oversee departmental procurement practices to ensure value for money • Maintain the highest standards of health and safety for all users of ICMP and ensure estates and facilities operations are compliant with health and safety regulations. • Oversee though the Facilities Operations Manager the appointment and/or management of relevant service providers and third-party contractors, ensuring all meet agreed SLAs and ensuring regular audits are carried out While establishing and maintaining effective professional relationships with all external partners and building effective external networks. • Oversee through the Facilities Operations Manager the development of the appropriate general maintenance and PPM practices and procedures • Drive the development and implementation of the highest service standards and the continual improvement of all processes within the department. • As part of the wider management team, ensure that the Department engage with and contribute to other activities such as Open Days, Graduation ceremonies, and other student- or community-related activities as required. • Adhere to and be committed to the implementation of ICMP’s Safeguarding policy and practices. • Complete other duties or projects commensurate with the role as assigned by the company from time to time.
COMMITTEE MEMBERSHIPS • Member of the Executive Committee and Senior Management Team. • Chair of the Health Safety and Security Committee. • Member of the Prevent Committee. • Member of Timetabling, Resources and Planning Committee. • Member of ICT Steering Committee. Other committees as required from time to time.
Person Specification QUALIFICATION / TRAINING • Educated to at least undergraduate degree level and a relevant professional qualification. • Ideally hold a recognised occupational health and safety qualification (IOSH, Nebosh) or working towards the qualification. • Relevant Postgraduate qualification desirable.
KNOWLEDGE/SKILLS • Ability to plan, lead and strategise.
• Ability to motivate, drive and manage a department. • Ability to be self-disciplined and highly organized in their approach to their duties. • Ability to problem solve and use own initiative to solve problems. • Wider sector and/or relevant knowledge and experience to provide support and value to the wider management team. • Excellent communication and interpersonal skills to operate and interact successfully in a collegial manner at all levels with academic and professional services colleagues as well as a variety of external stakeholders. • Knowledge and understanding of the external regulatory and political environment both in terms of Higher Education and relevant functional and statutory regulation. • Strategic and creative thinker, capable of creating long-term strategies and able to put ideas into operation and to contribute to policy making. EXPERIENCE • Significant experience in managing and leading facilities, estates and IT in a relevant company/ institution, preferably in Higher Education. • Significant experience of building, managing, motivating and leading teams. • Experience of managing successful complex building projects.
• Proven expertise in the development, financing and delivery of capital programmes and projects.
• Significant experience of negotiating commercial deals based on sound financial acumen whilst understanding the principles of sustainable construction and sustainable procurement. • Experience of managing health and safety effectively across multiple sites. • Experience of strategic planning and the sustainable development of estates, facilities & IT. • Substantial experience of managing third party contractors and service providers. • Demonstrable understanding of the importance of student engagement and a commitment to delivering an exceptional student experience. • Held previous position of seniority, able to establish credibility and build department accountability.
How To Apply
For a confidential discussion to learn more about the role and opportunity please contact ICMP’s appointed recruitment partner Craig Douglas of The Management Recruitment Group.
CRAIG DOUGLAS T: M: E:
020 3962 9900 07355 093 394 craig.douglas@mrgpeople.co.uk
Applications should consist of a comprehensive CV (of not more than 4 pages) and supporting cover letter (of not more than 2 pages) outlining key matching experience and rationale for applying for the post. Applications should be sent to craig.douglas@mrgpeople.co.uk.
The closing date for applications is Sunday 12th March.
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