MANAGEMENT
• Identify keys to successful decisions • Assess your individual behavioral style in conflict situations and identify best practices for dealing with conflict • Select positive strategies for dealing with employee performance issues • Identify specific types of interview questions which provide you with the most valuable information for the selection process • Identify important attributes, as well as impediments, of high performing teams management, new managers as well as existing Supervisors, Managers, and Directors who may have been in managerial roles for a while but never had a chance to attend formal workshops. Other personnel working in purchasing, information technology, manufacturing, quality, sales and marketing functions for OEM’s and suppliers who want to improve their skills and provide greater value to their organizations, will benefit from the academy as well. Who Should Attend This academy is designed for engineers in transition to
• The academy is designed to initiate and/or accelerate the development process for attendees by focusing on specific content and techniques throughout the week. Such an approach is intended to eliminate micro-managing, improve employee engagement, improve morale, reduce employee turnover, improve productivity and ensure a great ROI. The attendees are likely to start using these methods at their workplace as soon as the week after the academy. Their departments, colleagues, superiors, juniors and in fact the whole organization is expected to benefit as a result of the improved skills of the attendees. SAE convened an Advisory Panel of Mobility industry repre- sentatives who identified the key topics to be covered in the Academy. We then gathered an outstanding team of coaches who have personally undergone this entire phase from being individual contributors, to being in engineering management positions, to being transformational leaders. These coaches will address the topics being offered by the Academy from their personal and first-hand accounts. The freshness and authenticity of their approach lies in the fact that they don’t want to be called “experts”. Nor are they “Instructors”. They are coaches who bring a combined experience of over 90 years to the academy, and are willing to share their experiences with others. Attend this academy and: • Improve your communication and decision making skills • Manage challenging situations without getting emotionally hooked • Optimize your team’s output, quality of throughput, commitment and engagement • Improve your ability to give and receive positive and constructive feedback • Begin a journey of growth and self-awareness for yourself to continually improve your leadership skills Special Features • You will be assigned a coach who will work with you one- on-one to identify new opportunities for enhancing your management skills and develop an action plan that will help you move forward towards your goals and success as a manager. • Throughout the academy you will practice your newly learned skills so you are ready to implement them when you return to work. • Invited experienced engineering managers will be on-site to share their perspectives and lessons learned. Learning Objectives By attending this academy, you will be able to: • Assess your own management style and develop an action plan for continued growth • Select communication behaviors which enhance performance and team interactions • Identify traits that are important for managers to be effective coaches
Topical Outline DAY ONE Introduction, Welcome and Overview DiSC Survey Results Interpersonal Communication Skills
As we gain experience and grow in our professional careers, we each develop our own communication style, and we tend to operate within that style with great comfort. However, in higher leadership roles, we must recognize that we need to raise our communication effectiveness in many more situations and with a much wider variety of people. In this section, you will learn skills that will allow you to communicate effectively with direct reports, co-workers, management and suppliers. Successful completion of technical projects, engineering research and analysis is only a fraction of an engineering manager’s job. An equally important portion involves communicating the results of these technical projects effectively to gain acceptance for the next stage of implementation. Effective communications, both written and verbal are paramount to our success.
Foundations of Communication • The Five Foundations 1. Monitor Your Behavior
2.Remain Assertive in Your Behavior 3.Develop Reciprocal Relationships 4.Stay Focused on What You Can Control and Influence 5.Take on Personal Accountability
Communicating Effectively • Communication Behaviors • Effective Listening Skills • Asserting Your Ideas • Handling Responses to your Message
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3 ways to get a no-obligation price quote to deliver a course to your company: Call SAE Corporate Learning at +1.724.772.8529 | Fill out the online quote request at sae.org/corplearning | Email us at corplearn@sae.org
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