CVR Circulation - Fall 2024

FALL 2024 EDITION CIRCULATION CVR FALL INTO FOCUS

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MEET OUR NEWEST PHYSICIANS!

PG. 4

Dear friends, In the midst of challenges, the true strength of an organization and its people reveal itself. As of this writing, we are facing an unfortunate disruption of our systems—a storm that threatened to shake our foundation. Yet, in this adversity, I saw creativity, resilience, and unwavering commitment across our team, a testament to the spirit that flows within and between us. As I reflect on this experience, I am reminded of our shared mission, which is our guiding light through this trial: to provide compassionate, state-of-the-art care to those who seek our help. Despite the obstacles we encountered, each of you held steadfast to this mission, ensuring that our patients and their well-being remained the primary focus of our efforts. Let us remember that challenges pass, like the seasons that cycle from winter to spring, and growth follows. Together, we have proven that our strength lies not just in our skills but in our unity and purpose. With deep gratitude, I look forward to the blossoming that awaits as we continue our journey—stronger for having persevered together. Warmly, Sanjiv u i l l RISING THROUGH CHALLENGES: A REFLECTION ON RESILIENCE AND PURPOSE

Happy Retirement Dr. Lawrence Markov itz We would like to extend our gratitude to Dr. Lawrence Markovitz as he embarks on retirement. His unwavering commitment to his patients and passion for vein health have transformed countless lives. Thank you, Dr. Markovitz, for your years of service and dedication. We wish you all the best in this next chapter!

MEET OUR NEWEST PHYSICIANS

Welcome, Dr. Hurley!

We’re excited to welcome Alfred Hurley, MD, to CVR! A board-certified Interventional Cardiologist, Dr. Hurley has over a decade of experience treating cardiac, peripheral vascular, and venous conditions. He specializes in minimally invasive procedures, with a passion for patient education and communication. Dr. Hurley’s extensive training includes medical school at the University of Kentucky and fellowships in both cardiology and interventional cardiology.

I believe it’s important for patients to understand what’s happening with their bodies. I break down complex topics to ensure they’re fully informed, says Dr. Hurley. Caring for patients is a privilege.

- Alfred Hurley, MD

MEET OUR NEWEST PHYSICIANS

Introducing Dr. Flohr!

We’re thrilled to introduce Tanya Ross Flohr, MD, a highly skilled vascular surgeon with an impressive clinical practice and academic leadership background. Dr. Flohr earned her medical degree from Drexel University College of Medicine, followed by a General Surgery residency and a Vascular and Endovascular Surgery fellowship at the University of Virginia Health System. With her certifications in both general and vascular surgery, Dr. Flohr brings a wealth of expertise to CVR. She specializes in treating complex vein conditions, including proximal vein disease and pelvic vein issues, and offers a range of cosmetic treatments.

As a vascular surgeon, I believe in the power of personalized care,” says Dr. Flohr. “Listening to my patients is essential to developing a treatment plan that addresses their unique symptoms.

- Tanya Ross Flohr, MD

MEET OUR NEWEST PHYSICIANS

Presenting Dr. Tadepalli!

We’re excited to welcome Satish Tadepalli, MBBS, MD, MPH, to CVR! Dr. Tadepalli is a dedicated physician specializing in phlebology, having completed the prestigious Venous and Lymphatic Medicine Fellowship at CVR. His background includes an Internal Medicine residency at HMH, Ocean University Medical Center, and a Master’s degree in Public Health from Missouri State University. Dr. Tadepalli’s passion for vascular medicine led him to focus on treating chronic venous insufficiency and lymphatic conditions—common yet often overlooked disorders that significantly impact patients’ quality of life. He uses advanced diagnostic and therapeutic techniques to provide personalized care and long-term relief.

My goal is to enhance my patients’ quality of life through comprehensive, evidence-based treatments for venous and lymphatic disorders.

- Satish Tadepalli, MBBS, MD, MPH

Dr. Deol and her team attended an event with the Detroit United Auto Workers Union, showing support for the hardworking employees at FCA Fiat Chrysler Automobiles. Special thanks to Thank you medi USA for sharing the love!

Indiana Podiatric Medical Conference

UPCOMING CVR SPECIAL EVENTS GET EXCITED FOR UPCOMING EVENTS AND MAKE THIS QUARTER MEMORABLE! Capture and share your team’s bonding moments in clinics and the CSC. Don’t forget to send your photos to Yoanna.Carrillo@centerforvein.com and marketing@centerforvein.com. Stay tuned for more details!

WEDNESDAY, OCTOBER 30 - THURSDAY, OCTOBER 31

HALLOWEEN FUN

Get creative with costumes and decorations! We’ll recognize the following categories: Best Group Costume • Best CVR Brand Costume Least Effort Costume • Best Halloween Office Decor

THURSDAY, OCTOBER 17 Join us in wearing pink to show your support for Breast Cancer Awareness Month! WEAR PINK FOR BREAST CANCER AWARENESS MONTH

THROUGHOUT OCTOBER Let’s celebrate Ultrasound Awareness Month by recognizing our Sonographers’ vital contributions. We’re also honored Hispanic Heritage Month (Sept. 15 - Oct. 15)! CELEBRATING OUR COMMUNITY AND DIVERSITY

THURSDAY, OCT 31- FRIDAY, NOVEMBER 1 May the light of Diwali shine bright in our workplace, filling it with positivity, success, and harmony! DIWALI

CELEBRATING SPECIAL EVENTS!

Celebrating RVTs with a “cowgirl” day with a “Live, Love, Scan” theme.

Celebrating Fantasy Football and CVR birthdays!

CELEBRATING HISPANIC HERITAGE MONTH!

At CVR, we’re proud to celebrate Hispanic Heritage Month, recognizing the rich contributions of the Hispanic and Latino communities. From September 15 to October 15, we reflect on the importance of diversity and providing inclusive, compassionate care for all.

HISPANIC HERITAGE MONTH NATIONAL

RECIPES TO SHARE & ENJOY!

8 DELICIOUS RECIPES!

As the leaves change, now’s the perfect time to refresh your wardrobe with cozy gear from our online store! Whether you’re preparing for cooler weather or want to add seasonal flair, we’ve got you covered. Browse the latest fall-inspired items and grab your favorite CVR swag today! COZY UP WITH CVR FALL SWAG!

CLICK HERE If you already have an account

SIGN UP HERE (if you haven’t made an account yet)

ATTENTION PHYSICIANS! At CVR, we continually refresh our blogs to ensure they rank highly on Google and showcase our leadership in venous and lymphatic health. As part of this effort, Marketing requests your help! We will occasionally forward you a blog that needs your expert review to confirm it’s medically accurate and up-to-date. Once you give it the green light, you’ll be credited in the byline, and it will show up on your profile

as reviewed by you—a great (and easy!) way to highlight your expertise! Thank you for helping CVR lead the nationwide conversation in vein care!

NEED SIGNAGE REPLACED? If your clinic needs new or replacement signage, take a look at what’s available through Alcom. If you don’t find what you need, please fill out the project request form, and the Marketing team will customize signage that aligns with our brand and clinic standards.

PATIENT'S BILL OF RIGHTS

INFORMATION FOR PATIENTS You have the right to accurate and easily-understood information about your health plan, health care professionals, and health care facilities. If you speak another language, have a physical or mental disability, or just don't understand something, help should be given so you can make informed health care decisions. CHOICE OF PROVIDERS AND PLANS You have the right to choose health care providers who can give you high-quality health care when you need it. ACCESS TO EMERGENCY SERVICES If you have severe pain, an injury, or sudden illness that makes you believe that your health is in danger, you have the right to be screened and stabilized using emergency services. You should be able to use these services whenever and wherever you need them, without needing to wait for authorization and without any financial penalty. TAKING PART IN TREATMENT DECISIONS You have the right to know your treatment options and take part in decisions about your care. Parents, guardians, family members, or others that you choose can speak for you if you cannot make your own decisions. RESPECT AND NON-DISCRIMINATION You have a right to considerate, respectful care from your doctors, health plan representatives, and other health care providers that does not discriminate against you. CONFIDENTIALITY (PRIVACY) OF HEALTH INFORMATION You have the right to talk privately with health care providers and to have your health care information protected. You also have the right to read and copy your own medical record. You have the right to ask that your doctor change your record if it is not correct, relevant, or complete. COMPLAINTS AND APPEALS You have the right to a fair, fast, and objective review of any complaint you have against your health plan, doctors, hospitals or other health care personnel. This includes complaints about waiting times, operating hours, the actions of health care personnel, and the adequacy of health care facilities. CONSUMER RESPONSIBILITIES In a health care system that protects consumer or patients’ rights, patients should expect to take on some responsibilities to get well and/or stay well (for instance, exercising and not using tobacco). Patients are expected to do things like treat health care workers and other patients with respect, try to pay their medical bills, and follow the rules and benefits of their health plan coverage. Having patients involved in their care increases the chance of the best possible outcomes and helps support a high quality, cost-conscious health care system.

The Joint Commission: Office of Quality Monitoring One Renaissance Blvd Oakbrook Terrace, IL 60181 Phone: (800) 994-6610 Fax: (630) 792-5636 complaint@jointcommission.org

State of Maryland: Office of Health Care Quality 55 Wade Avenue, BB Building Catonsville, MD 21228 www.ohcqwec@dhmh.state.md.us 800-492-6005

Medicare:

Medicare Ombudsman

www.medicare.gov/ombudsman/resources

1-800-633-4227

8.5x11”

Order today on

THANK YOU, KIRA WALTON (AVON/GREENWOOD PL) FOR TAKING THE PHOTOS + VIDEOS!

BE A SOCIAL MEDIA SUPER-STAR CREATOR! Sharing videos of your clinic and happy patients is a win-win! It boosts CVR’s social media engagement and helps you shine by building trust, growing your reputation, and contributing to CVR’s success. Help us show off those amazing results!

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More custom marketing pieces & social campaigns 1

Reach your goals = BONUS! 3

More content

Check out these ideas for capturing videos:

AFTER

BEFORE

Compression Stocking vieos 5-10 seconds (putting them on, fitting them with staff)

Before/Afters

Patient Testimonials

Tour of location

Staff smiling (personable)

Play Sports? Don’t let leg pain stop you from doing what you love (b roll)

People of color (demographics)

Don’t be shy—just ask! You might be surprised to learn that your patients love being seen and heard! TIPS

HAVE PHOTOS + VIDEOS OF YOUR CLINIC? Email us at: marketing@centerforvein.com

Record videos by holding your phone VERTICALLY for best results!

REMINDER: STAY HIPAA COMPLIANT WHEN RESPONDING TO GOOGLE REVIEWS How can I be helpful while maintaining HIPPA compliance?

Avoid disclosing any protected health information (PHI), including confirming a patient's visit or sharing specific treatment details. Always keep responses professional, respectful, and general in nature to protect patient privacy and maintain the highest standards of confidentiality. If in doubt, ask your Practice or District Manager to respond.

CENTER FOR VEIN RESTORATION

Baltimore Marriott Waterfront Baltimore, MD January 30 – February 2, 2024

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