REMINDER: STAY HIPAA COMPLIANT WHEN RESPONDING TO GOOGLE REVIEWS How can I be helpful while maintaining HIPPA compliance?
Avoid disclosing any protected health information (PHI), including confirming a patient's visit or sharing specific treatment details. Always keep responses professional, respectful, and general in nature to protect patient privacy and maintain the highest standards of confidentiality. If in doubt, ask your Practice or District Manager to respond.
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