Benefits Guide 2025

Key Contacts

The contact list below should help connect you with our providers’ customer service representatives. They can best answer your questions and furnish other information to help you utilize your benefits most effectively. In addition, you can contact the CSHL Benefits Office for further support and assistance as needed. Important Contacts

Benefit Providers Contact Information

Phone Number

Website/ Email

Medical - United Healthcare

(866) 633-2446

www.myuhc.com

Bend Health Dental - Cigna Vision - EyeMed

(800) 516-0975 https://www.bendhealth.com

(800) 244-6224

www.mycigna.com

(866) 723-0513 www.eyemedvisioncare.com

Flexible Spending Accounts - Health Equity/WageWorks

(877) 924-3967

www.wageworks.com

TransitChek

(800) 622-5000 (800) 343-0860 (855) 780-5955

www.transitchek.com www.fidelity.com/atwork

403(b) and 401(a) - Fidelity

Substance Abuse Treatment Helpline - United Healthcare Employee Assistance Plan (EAP) - Optum

www.myuhc.com

(866) 248-4094

www.myuhc.com

MetLife Legal

(800) 821-6400

www.legalplans.com

AIG Travel Assistance

(877) 244-6871 www.aig.com/us/travelguar- dassistance

Identity Force

(877) 694-3367

www.identityforce.com

The SightMD Center for Health and Wellness/On-Site Counseling

(516) 422-4422 cshlwellness@northwell.edu

Hinge Health

(855) 902-2777

help@hingehealth.com

Optum Rx

(877) 644-9386

http://www.myuhc.com/

CSHL Benefits Staff

Email

Phone Number (516) 367-5033 (516) 367-5226 (516) 367-5011 (516)-367-5027

ccava@cshl.edu lmagri@cshl.edu alarcon@cshl.edu tzagar@cshl.edu

Camille Cava Laura Magri Andres Alarcon

Teri Zagar

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