Supply Ordering and Expectations

ManhattanLife

Ordering Supplies

Through The Agent Resource Center (For internal use only)

Ordering Supplies

Supply Types: Brochures, Agent Guides

Where do I Order?

The Order Supply form can be located in The Agent Resource Center

Agent Resource Center => Agent Tools => Order Supplies

How are Orders Shipped?

All orders are shipped via ground unless approved in advance by Sales & Marketing

Delivery Expectations

Please utilize the Service Standard Map from USPS below to ensure proper time is provided for your order to be shipped ground. 5 business days should be given outside of the OE period.

USPS Standard Service Map

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Quantities

While there are no set quantity limits, we do look at production from the agent requesting supplies, as well as the upline. Production typically needs to reflect the order quantity. Please provide as much context as possible upon request, i.e., large order is for an enrollment, or convention. Orders deemed excessive could be delayed in an effort to understand the business case.

Open Enrollment

During the OE period, November 1 – December 15 th , we experience a sizeable uptick in orders. Please allow for an extra 5 business days during this period.

Tracking Numbers

Tracking numbers will not be provided unless specifically requested with the order.

Additional Options

ALL product brochures are digitized via FlippingBook and can be found in ResourceOne. These actually have several advantages over paper brochures.

FlippingBooks:

1. Obtain instantly 2. Share instantly 3. Operate seamlessly via mobile device, tablet, or PC. 4. No quantity restrictions

Placing the Order

Once you have navigated to ARC, the Order Supply Form can be found:

ARC

Agent Tools

Order Supplies

Select Company & Block

Confirm Order Information & Add Group Name if Applicable

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Select State

Find product and enter desired quantities

Once “Added to Cart”, select “View Cart” to ensure order accuracy.

View order for accuracy. If correct, submit. If not, continue shopping.

Confirmation

Verification of Order

5 For status updates, please email ACES@manhattanlife.com

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