ManhattanLife
Ordering Supplies
Through The Agent Resource Center (For internal use only)
Ordering Supplies
Supply Types: Brochures, Agent Guides
Where do I Order?
The Order Supply form can be located in The Agent Resource Center
Agent Resource Center => Agent Tools => Order Supplies
How are Orders Shipped?
All orders are shipped via ground unless approved in advance by Sales & Marketing
Delivery Expectations
Please utilize the Service Standard Map from USPS below to ensure proper time is provided for your order to be shipped ground. 5 business days should be given outside of the OE period.
USPS Standard Service Map
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Quantities
While there are no set quantity limits, we do look at production from the agent requesting supplies, as well as the upline. Production typically needs to reflect the order quantity. Please provide as much context as possible upon request, i.e., large order is for an enrollment, or convention. Orders deemed excessive could be delayed in an effort to understand the business case.
Open Enrollment
During the OE period, November 1 – December 15 th , we experience a sizeable uptick in orders. Please allow for an extra 5 business days during this period.
Tracking Numbers
Tracking numbers will not be provided unless specifically requested with the order.
Additional Options
ALL product brochures are digitized via FlippingBook and can be found in ResourceOne. These actually have several advantages over paper brochures.
FlippingBooks:
1. Obtain instantly 2. Share instantly 3. Operate seamlessly via mobile device, tablet, or PC. 4. No quantity restrictions
Placing the Order
Once you have navigated to ARC, the Order Supply Form can be found:
ARC
Agent Tools
Order Supplies
Select Company & Block
Confirm Order Information & Add Group Name if Applicable
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Select State
Find product and enter desired quantities
Once “Added to Cart”, select “View Cart” to ensure order accuracy.
View order for accuracy. If correct, submit. If not, continue shopping.
Confirmation
Verification of Order
5 For status updates, please email ACES@manhattanlife.com
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