ECOC VIRTUAL CATCH UP 2021
Visitors can live chat with Virtual Exhibitors in two ways:
Live Chat from the Virtual Booth
Visitors can start a live chat with you by clicking on the Meet Now tab in the footer bar – this will display how many booth staff are online and available. Clicking Meet Now will display a list of the booth staff who are online, next to each name is a message icon which, when clicked, will open a live chat with that person.
You can keep track of all live chats with your customers in the chat inbox and you can have multiple chats with different customers at the same time.
You can quickly access your Live Chat inbox by clicking on the icon in the message icon in the top bar. We recommend keeping your chat inbox open in a new tab at all times you are online during the virtual event.
Live Chat from Networking
Search for a contact by name or job title.
Click on the icon next to the person you wish to contact to start a Live Chat with this person.
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