Indonesian Financial Services Authority
Communication Specialists:
1.
Handle internal and external communication.
2.
Crafting messages that inform stakeholders without causing undue alarm.
3.
Establish communication protocols for timely dissemination of information to employees, customers, partners, and the media.
4.
Manage crisis communications to maintain public trust.
Human Resources Department:
1.
Manage any employee-related issues that arise during the incident, such as potential insider threat or the dissemination of information about the incident within the company.
2.
Maintain confidentiality as required during investigations.
Senior Management:
1.
Provide oversight and make critical decisions such as financial decisions.
2.
Maintain involvement with the clients and stakeholders during the occurrence of incidents.
3.
Ensure that the incident response efforts align with the FSTI Provider’s strategic objectives.
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