ALFED 2019

Management & Leadership Programme These 2-day programmes are

The programme starts by looking at organisational and team dynamics and discussing management and leadership approaches. It continues with a deep-dive into driving value, looking holistically at marketing, finance, employee engagement and customer experience. The final module introduces principles of strategy formulation and implementation, including innovation and new product development. Who it’s for: Those managing a department, function or team who take responsibility for delivering business objectives through other people. It’s also useful for managers who want to learn more about leading and managing to get the best from their people. Senior Level This advanced diploma helps senior leaders grapple with today’s fast-paced market, giving them tools to boost the business’ competitiveness. It starts with a review of leadership best practice, examining governance, compliance, performance and value creation. It continues with a focus on analysing corporate culture, business planning and operational performance with the aim of developing effective key performance indicators. In the final module, delegates develop a scorecard for business health and performance, giving clear steps for improving everything from customer experience to employee engagement. Who it’s for: Senior managers and strategic decision- makers looking to refresh their knowledge of core business and management principles and leverage the latest thinking to gain an extra edge.

specifically for different management levels within all industries. Modules can be taken as stand-alone courses or as part of an integrated development pathway. All our management courses are CPD certified.

Frontline Level Certificate The frontline certificate starts by looking at the dynamics of the business and commercial worlds. It moves on to help delegates build self-awareness, recognise strengths and weaknesses, and manage performance. It finishes with a focus on leadership skills, attitudes and behaviours, along with time management, delegation and prioritisation. By the end, delegates gain focus in managing themselves and others to maximise overall team performance. Who it’s for: Those who’ve only been managing for a short time, are very new to management or who may be taking on a management position in future. It’s also ideal for managers who want a broader perspective on identifying and overcoming business challenges. Middle Level Middle level programme is designed to give experienced managers the opportunity to explore, explain and execute aspects of their day-to-day role while building their future leadership influence. Module content respects prior management and leadership experience while helping enhance effectiveness and overall results delivery.

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