Aging Today July–August 2019


What makes a good leader? Thoughts from the 2019 Leadership Institute A SA’s Leadership Institute instruc- tor Robert Carpenter, who has been training Leadership Insti- trusting, visionary, inspiring, funny, are teachers and are challenging, assertive and compassionate, said participants.

The group then turned to examining the DiSC management model to discover their particular leadership style, having already filled out surveys, which produced a report detailing where they landed on

tute students for the past 10 years, jumped into the first day of the Institute’s five-day intensive workshop, held during the 2019 Aging in America Conference, outlining the eight competencies of expert executive leadership—setting direction; aligning people with their vision; motivating and inspiring employees; communicating well and often; building relationships; manag- ing conflict; building teams; and leading those groups through mission changes. The Institute prepares the next genera- tion of leaders in the aging sector by teach- ing participants to find their leadership style and learn from other, more experi- enced leaders. Nine students were able to attend through CVS Health tuition schol- arships; other organizations that provided support to the 2019 Leadership Institute included The Harry and Jeanette Wein- berg Foundation, the Metta Fund, Health Foundation for Western & Central New York and the Blandin Foundation. “We all assume there is one right way to manage people, but if you look at successful managers, you will find that none approach the job in the exact same way,” Carpenter told the 46-member In- stitute class. Carpenter immediately had the group talking to one other, divulging their thoughts on leadership, gleaned from ex- perience. Good leaders are supportive, raise their voices to obtain the care they need and deserve.” —Stephen Shuman “It ismost unfortunate that oral health, along with vision and hearing and long- term care, are not covered by Medicare. ‘We want to harness our energy and bring it all together … let’s have a voice of ASA on Capitol Hill!’ “While progress is being made to ex- pand the health conversation to include oral health, for example, there is no ADL for brushing and flossing, no evidence- based national oral disease curriculum like there is for diabetes and arthritis, and although it’s encouraging that amend- ments to the ACA have allowed preven- tive dental screenings … there is work to be done on every front.” —Beth Truett On how elders could receive the care they need: “Our White Paper from the dental summit in 2017 addressed six critical ar- eas: implementing oral health education for all health professionals; developing in- ter-professional practice opportunities; advocating for Medicare coverage; creat- ing oral health inter-professional champi- ons; improvingoral health incommunities of need; and working to build a coalition to promote oral health. 2019 General Sessions › continued from page 4

When it comes to leadership, ‘every style has value.’

the leadership behavioral style pie chart. Out of the four basic behavioral styles— dominance (direct, strong-willed and forceful), influence (sociable, talkative and lively), steadiness (gentle, accommodating and soft-hearted) and conscientiousness (private, analytical and logical)—each stu- dent would fall somewhere on the spec- trum in or between all four. “Every style is of value,” reassured Carpenter, as participants started read- ing through the extensive individualized reports. After five days of training with Carpenter, plus also attending Confer- ence General Sessions and hearing from other leaders in the field of aging, partici- pants reported a high level of engagement with the material and on benefits gained through the course. “My approach in addressing challeng- ing people will be more influenced by … understanding that others’ communica- “We have 1,500 multidisciplinary members, which will facilitate greater awareness of this issue, and stimulate ac- tivities to champion greater oral health for all older adults.” —Karen Tracy On why it is critical to address oral health in older adults: “In general, at about a $35,000 yearly income, dental care utilization drops off. According to AARP data, the average in- come for individuals ages 65 and older is $32,000 …which masks the fact that one- half of people ages 65 and older have an income of $25,000. … that makes it half of the population that is not using dental services.” —Caswell Evans Onhowtoprovidebetter oral health for elders: “From a policy set of recommenda- tions, this report contains a rationale for the reinstatement of the Medicaid oral health benefit. … and we must integrate comprehensive dental coverage within Medicare.” —Caswell Evans

During an in-class exercise, 2019 Leadership Institute participants share their ideas on how to be a successful leader.

tion styles vary and ‘talking their same language’ may be more effective,” said Dayton Romero, director of Senior Assis- tance Programs at Silver Key Senior Ser- vices in Colorado Springs, Colo. “It rekindledmy passion for working in the field of aging,” said Amy Blackledge, Population Health R.N. supervisor at the Saint Alphonsus Health System in Merid- ian, Idaho. “I thoroughly enjoyed being around others in the field, hearing their successes and struggles and learning how to be a stronger leader.” Amelia Tucciarone, quality assurance administrator at SourcePoint in Dela- ware, Ohio said, “It provided me [with] tools to apply day-to-day at work … to hopefully make projects move along smoother and be more successful.” transplant patient Roxanne Watson’s story was moving and inspiring: she has personally recruited 11,000 organ donors. M. Richard Clifford, a former army astro- naut who has Parkinson’s disease was equally inspiring in his message of resil- ience and hope. Carl Schmid, deputy ex- ecutive director of The AIDS Institute, is a passionate fighter for HIV/AIDS and Hepatitis C research and the push to find a vaccine/cure for each. Christian Clymer, vice president of Public Affairs for PhRMA, moderated the panel. On why research and development are critical: “I sit here because of the work and breakthroughs in pharmacological re- search and development. I want to support it. So make sure you’re an organ donor.” On advocating for women who have heart disease: “My biggest advocacy is for women’s heart disease. I have it in my family. Yet I still walked around for six weeks not real- izing I’d had a heart attack. Our biggest fight is with compliance. Women are not doing it. We put a lot of things off, we think we can’t be sick because we have to take care of the kids, or we have to work, so we don’t comply. But we have to take care of ourselves. Especially when the medications and therapies are out there.” On telling her story: “Everyone has a story, so learn how to tell your story and tell it in the right plac- es. You have to get people to listen to you so that you can make them take action.” —Roxanne Watson

“[I now] understand today’s challenges in more depth, [through] making diverse and meaningful connections with indus- try leaders,” said Serena Thompson, pro- gram director, LTSS Specialty Product Organization at Anthem, in Louisville, Ky. “The Leadership Institute provided practical tools that can be used day-to-day … . It was very helpful to practice using these with accomplished and knowledge- able peers,” said Jennifer Schwartz- Crawford, program specialist at Tele- health Intervention Programs for Seniors, Westchester County Department of Se- nior Programs and Services in White Plains, NY. For more information on the Leader- ship Institute, please visit www.asaging. org/leader . n On living with Parkinson’s and sup- porting advocacy: “When I went public with [the disease] it was a great relief. … now I’m active in the Parkinson’s Association, the Michael J. Fox Foundation and I’m trying to elicit support for Parkinson’s disease research.” On medication trials: “I encourage people to participate in testing. Only through trials do you find a drug that works. Treatment only lasts so long; there are always new drugs on the market that might be more effective, but we can only get thempaid for if drug com- panies are able to get them approved.” —M. Richard Clifford On AIDs and HIV prevention: “It’s all about access and affordability. We want to foster innovation in AIDS research until we get to an HIV-free generation.” On the success of drug discovery: “All I know is what it was like in the 1980s and 1990s when people with HIV, after they learned of their diagnosis, they died. Now, with the miracle of medica- tion, people can take one pill per day, and live a relatively healthy long life, with few side effects. And now there’s a pill to take once a day that will prevent HIV.” On Hepatitis Cmedication: “With Hepatitis C we now have a cure. In as few as eight weeks, with one pill a day, someone with Hepatitis C will be- come cured. It’s a great revolution inmed- ication development. In the past the drugs were toxic.” —Carl Schmid n

General Session 3: Of Heart Transplants and Parkinson’s: The Role of Medication R&D

The closing General Session, sponsored by PhRMA, “Breakthrough Treatments: Changing Lives,” was a combination of emotional medical testimony and a re- minder that without clinical trials and re- search on medications, certain life-sus- taining treatments wouldn’t exist. Heart

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