PERSON SPECIFICATION
Budget, Estate and individual Service Charges. • Assist in exploring avenues for commercialisation revenue. • Oversee and ensure capex projects remain on budget and deliver service charge expenditure within the agreed budgets. • Monitor closely all commercial operations and leases, working closely with retailers to drive sales and ensure their operations complement rather than hinder the estate. INNOVATION & ESG • Innovative thinking with an open-minded approach to challenges and maximising opportunities. • Drive the teams to reflect the best environmental practices in respect of energy usage, recycling, biodiversity in order that Chelsea Barracks is a market leader in the field. Ensure that accurate energy and waste reporting is undertaken, put in place ongoing initiatives to reduce energy usage and ensure recycling levels are optimized creating revenue and reduction of waste to incineration. • Undertake strategic reviews to identify customer and operational services that keep both developments refreshed and innovative. • Strategic research work including catchment potential and market share, competition, benchmarks, focus groups, shopper surveys. Understand what market focused awards are suitable and should be sought.
• A commercially aware, customer driven and innovative General Manager who has the skills to secure Chelsea Barracks as a best-in-class destination. • A strong leader with the ability both to inspire and lead by example. • An excellent communicator and confident decision maker. • A track record of developing and leading large organisations that deliver excellent commercial plans and successful results. • Experience of a customer focused service provision as well as sound experience of branding and marketing, ideally gained in the leisure, retail or hospitality sectors. • Previous experience in creating a high-performance operational organisation with a strong leadership culture centred round qualities of envisioning, enabling and empowering people. • Previous experience of working and restructuring complex service charge and third-party service provider relationships. • Creative, highly self-motivated, and strategic with the drive, energy, and passion to make Chelsea Barracks a leading new London district. • Take personal responsibility for understanding and following Health & Safety policies and practices. • To be responsible for all matters of Environmental and Health and Safety compliance for Chelsea Barracks. The above is a high-level summary of accountabilities. Additional ad-hoc responsibilities will arise which will be considered to form a reasonable part of the role and role requirements may be subject to change from time to time.
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