9/15/20
Investigative Techniques – Interviewing • Informational Questions: o Conducting an interview to gain an understanding of internal control systems o Interviews concerning documents o Gathering information regarding business operations or systems
71
Investigative Techniques – Interviewing • Types of Informational Questions: o Open Questions (best) o Closed Questions (avoid at this point) o Leading Questions (confirm facts already known) o Double-Negative Questions (avoid!)
o Complex Questions (avoid!) o Attitude Questions (at times)
72
36
Made with FlippingBook - Online catalogs