9/15/20
• Casino reward cards have become as familiar to gamblers as pit bosses and buffets, but one Arizona couple devised a scheme with the cards to take more than $25,000 from a local gaming company, according to federal prosecutors. • “Industrywide, this is really kind of a trend that casinos all across the country and even the world are tackling,” Medina said. “When chips are being exchanged at the blackjack table, or money’s going into the slot machine, everything is very objective. When it comes to rating players for (complimentary services) and incentives and players-club rewards, especially if you’re playing on table games, the whole process becomes much more subjective.” • “Internal-control standards are set in place by the Indian Gaming Regulatory Act and are continuously reviewed, to determine any deviation, by the Arizona Department of Gaming and the Salt River Pima-Maricopa Indian Community Regulatory Agency,” said Ramon Martinez, the casino’s public-relations director
Player Club Scams
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Beware of the threat,
What can you do to protect yourself from these kinds of scams?
Train your staff properly (surveillance should be trained annually),
Understand how the department works,
Come to terms that the department poses a legitimate threat to the organization,
Randomly observe/audit, review and evaluate how the department is operating.
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