9/21/20
• Some People Fear and Loathe Conflict • AVOIDANCE • INERTIA • CAPITULATION • Some People Thrive on Conflict • INSTIGATE • ANTAGONIZE • THWART
Responses to Conflict
5
• Are Effective Tools for either Resolving or Managing Conflict • The only Effective Course is to Address the Underlying Cause as Promptly, Honestly, and Respectfully as Possible.
None of the Above Responses
6
3
Made with FlippingBook - Online catalogs