Head of Business Operations – Apprenticeships

PERSON SPECIFICATIONS

Education

Essential •

Graduate level or equivalent.

Education

Desirable •

Maths or numeric based degree.

Skills

Skills

Experience

Essential •

Behavioural Skills

Proficient knowledge of course administration design, delivery and monitoring.

Special Circumstances

• Substantial experience of supporting the delivery of academic programmes. • Compilation and interpretation of management information for performance monitoring. • Ability to partner across functions and interact effectively with all staff levels. • Proven ability to communicate effectively with staff at all levels. • and to work effectively and collaboratively with academic and administrative colleagues. • Proven ability to motivate, negotiate with and influence both individuals and teams. • Experience of working with and influencing senior management. • Sound analytical skills. • The ability to communicate precisely and succinctly (oral and written). • Ability to multi-task on concurrent projects, under tight time frames. • A high level of initiative, self-motivation, and resourcefulness. • Excellent IT skills.

Desirable •

Experience of working with remote/offshored staff

Strategic thinker.

• Creative. •

An understanding of academic planning in a multi- programme/multi-site environment.

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