Experience Essential • Developing and implementing complex administrative processes. • Liaising closely with programme, administration and academic teams for successful delivery. • Practical application and experience of undertaking student administration and information processes. • Possesses a good selection of design skills and experience at a senior level. • Demonstrable strong customer relationship management. • Managing and implementing change including project management. Previous experience in an educational establishment, particularly in programme/academic administration. • Policy development. • Applying and interpreting regulations and regulatory frameworks SPECIAL SKILLS & KNOWLEDGE Essential • Desirable • Knowledge of student records systems and related support systems involved in student administration.
Desirable •
Experience of Ofsted inspection.
• In-depth knowledge of ESFA funding rules and their application BEHAVIOURAL SKILLS Essential • Self-starter, high personal motivation. • Goal oriented. • Analytical approach to problem solving. • Excellent interpersonal skills. • Decision maker with the ability to communicate key goals and priorities to staff. • Credibility. • Organised with excellent prioritisation skills. • Ability to take macro view, identify issues and apply strategic solutions. • Able to deal with high volumes of tasks simultaneously. SPECIAL CIRCUMSTANCES Essential • Flexibility in working hours will be required to meet demands of the role. • Some travel to different locations will be required.
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