Confidence & Assertiveness
Continue & Begin
Duration: One day This is for: All colleagues
Duration: One day This is for: Leaders & managers
Session Overview • Discussing the four key attributes of successful people • Identifying and implementing behaviours
Session Overview • Identifying and avoiding language that hurts • Differentiating between observation and judgement • Understanding the model of excellence Impact Develop your coaching skills and encourage shifts in personal awareness. Learn how to implement the Continue and Begin model of coaching to ensure excellence is sustained every day. Build trust and self-motivation by celebrating personal successes, encouraging self-reflection, and employing effective questioning to create a positive and supportive environment.
that create a positive influence • Understanding the Diltz model
Impact Build self-confidence and increase assertiveness through behavioural reflection. The session encourages you to implement positive behavioural changes and strategies. Learn how to improve confidence and assertiveness to secure more successful outcomes and build stronger relationships with colleagues and customers.
LEARNING & DEVELOPMENT WITH HAYS TRAVEL |
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