A4 Learning & Development Flipbook

Problem Solving

Progress Matters

Duration: One day This is for: Leaders & Managers

Duration: Half Day This is for: Managers & Assistant Managers

S ession Overview • Understanding the role of flexible thinking for effective problem-solving • Understanding a range of problem-solving techniques • Evaluating techniques to support your team in analysing and resolving problems effectively Impact Learn how to apply evidence-based problem-solving techniques and overcome barriers to success - with your teams. Enhance your critical thinking skills to analyse problems for effective solutions that will not only overcome challenges, but also empower you and your team with increased confidence in the decision-making process. This session will challenge perspectives, identify interventions, establish priorities and help you to make decisions that generate robust resolutions.

Session Overview • Know when, and who has a Steps to Success review • Understand what an excellent Steps to Success review looks and feels like • Enable you to drive staff performance through self-reflection, coaching, and feedback Impact Attending this session will give you the knowledge and confidence to be able to conduct an effective performance review that will leave your team feeling motivated and wanting to achieve in their role.

LEARNING & DEVELOPMENT WITH HAYS TRAVEL |

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