• Applying a significant amount of independent professional judgement;
Person Specification
• Risk management and change management.
• Excellent communication and inter-personal skills including:
• Ability to communicate effectively, both orally and in writing, including the ability to produce high quality project documentation and well-developed presentation skills; • Establishing and managing collaborative stakeholder relationships and networks with academics, professional services staff and other partners demonstrating credibility and gravitas; • Interacting with all levels of staff including the ability to motivate and develop people and teams;
• Excellent influencing, negotiating and facilitating skills.
• Personal characteristics:
Educated to degree level (or equivalent) with appropriate programme and change management qualifications, as well as substantial previous management experience of successful transformation programmes at a senior level in a complex organisation, preferably at a Higher Education Institution (HEI).
• strong intellectual abilities and judgement;
• eye for detail and strong influencing personality;
• critical thinking and problem-solving;
• Detailed knowledge of and significant expertise in:
• negotiation and conflict management;
• Programme management that has successfully delivered similar transformational change programmes in a Higher Education or similarly complex environment; • Programme management that has involved significant collaboration both with internal IT stakeholders as well as with software vendors and across a diverse range of stakeholders in the implementation of transformation change programmes; • Managing and embedding both process and cultural change within a similarly complex/matrix organisation; • Effectively managing supplier relationships to ensure effective and on budget delivery;
• honesty and integrity;
• an ability to establish and maintain relationships with both internal and external stakeholders;
• inspiring and empathetic leadership skills;
• energy and resilience.
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