About The Role
To provide strategic leadership for all commercial areas of the Students’ Union and LSUT Trading Limited. To work with staff across the ULSU Group, to provide services and events that reflect student member insight, and imbed a student focus entertainments programme that is engaging and innovative across all venues. To attend Board meetings and prepare reports as required. To advise on short, medium and long term operational developments in line with organisational strategic aims and future planning framework. To ensure that all commercial Venues have effective annual operational, marketing and communication plans for all services and activities. To provide effective leadership and management for change initiatives and new business opportunities and capital developments. To review and recommend new products and services that will widen the scope of commercial services, in order to generate additional sales and profits To be responsible for the performance and line management of direct reports. To act as chair of the Commercial Management Development and Operational Meetings, maximising business development opportunities and delivery of outstanding customer service. To provide leadership, direction and coaching for all direct reports to ensure they work to their full potential. Identify individual training and development needs for direct reports, and assist in their development, providing one to one coaching. To co-ordinate the work and monitor the workloads of direct reports, undertaking performance reviews and management against agreed key performance indicators. Work with the HR department to ensure there are effective recruitment, induction and training development plans for all commercial services.
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