AGM Package 2019

N O T I C E Annual General Meeting 2019

Options Community Services invites you to join us for our Annual General Meeting. Friday, September 20, 2019 Place: Northview Golf & Country Club 6857 168th St Surrey BC V3S 3T6

Agenda

Our Vision We inspire hope and belonging for all.

Member Registration 12:30 - 1:00 pm

Our Mission We are a diverse organization, united in the purpose of helping people to help themselves, and promoting safe, healthy, vibrant communities. Our Values Diversity At Options, everyone has a voice. We are inclusive, respectful and fair. Integrity We are accountable, honest and compassionate. Resourcefulness We are creative, flexible and innovative. Collaboration We work collaboratively as partners and teams within the organization and broader community. Excellence We go above and beyond ordinary and strive towards the exceptional and extraordinary.

AGM and Program 1:00 pm - 3:00 pm

• AGM Business • Recognition and Bursaries • Spotlight: It Happened to Us followed by light refreshments

RSVP Deadline

Register Online www.options.bc.ca/AGM2019 by Friday, September 13, 2019

Building community. Inspiring hope.

Charitable Registration: 811786227 RR 0001

Options Community Services Society

A G E N D A

Annual General Meeting – Friday, September 20, 2019

AGM – Business

1.0

Call to Order – Kamaljit Lehal 1.1 Introductory Remarks 1.2 Approval of Agenda

2.0 Quorum

3.0 Approval of Previous Meeting Minutes 3.1 September 14, 2018

4.0 Reports 4.1

Board of Directors

4.2 4.3 4.4

Treasurer

Auditor

Executive Director

5.0 Special Orders 5.1

Appointment of Auditors for 2019 / 2020

5.2

Election of Directors

6.0 New Business

7.0 Adjournment

Recognition and Bursaries

1.0 Bursaries 2.0

Donor Recognition

Program Spotlight – It Happened to Us

é

Minutes of the Annual General Meeting

Date:

September 14, 2018

Location:

#100 – 6846 King George Blvd., Surrey, BC

Members Present:

Board of Directors

Members

Lyn Policha

Craig East

Alf Madsen

Margaret Novak

Bill Walters

Neelam Sahota

Doug Neale

Karanvir Singh Thiara Kevin Kilgour Kirsty Davis Louella Mathias

Connie Hong

Rod Santiago

Dave R. Chand

Sheila Davidson

Executive Team Christine Mohr

Doug Watkins

Gladys Bittner

Shyanne Boudreau

Joyce Gram

Tammy Dyer

Tim Beachy

Judy Marshall Karen Norman Kasmir Besla

Chair:

Tim Beachy

Recorder:

Janice Boyle

MINUTES

1.0 Call to Order

1.1 Introductory Remarks Tim Beachy, Chair of the Board of Directors called the meeting to order at 1:01pm with 21 members and 36 registered guests in attendance. (2 members arrived later) With our focus this year on our Continuum of services, Tim welcomed everyone to the 47 th Annual General Meeting of Options Community Services. He welcomed our special guests: the board members, members and our guests from community partner organizations, funders, and government representatives.

1.2 Approval of Agenda Tim Beachy called for any changes or additions to the agenda for the Annual General Meeting. Motion: There being no changes or additions to the agenda, to adopt the agenda as circulated. Tim Beachy called the business portion of the Annual General Meeting to order with a quorum of 21 members in attendance. Tim Beachy asked for any corrections to the minutes of the previous Annual General Meeting of the members held on September 25, 2017. Motion: To adopt the minutes of the Annual General Meeting on September 25, 2017 of the members as circulated. Moved: Alf Madsen Seconded: Lyn Policha Carried 4.1 Board of Directors – Tim Beachy This is Tim’s 6 th AGM. He thanked all of the Board members for their hard work and dedication, largely behind the scenes. This year we again reviewed our strategic plan. This past year we spent a lot of time at our retreat thinking about our long term strategy around housing. With the purchase of Ted Khun, it has allowed us to think about housing in a way we haven’t before. Housing is definitely on our agenda. We have had some other growth challenges. We are in the midst of renewing the funding for our employment program. We are happy to say we have a continuing strong relationship with our funders and partners. I want to personally thank the committee chairs and all the hard work they do. And thank you so much to the members. 4.2 Treasurer’s Report – Kevin Kilgour Kevin reported on the fiscal year of Options that ended on March 31, 2018. With the oversight of the Board of Directors and Executive Team, they have again done an excellent job of managing the financial resources of Options, particularly when it comes to managing its risks. Kevin thanked the Executive Team, Ivan Menendez, the Finance team and the Finance Committee for their insight, dedication and high standard of accounting practices. Motion: Moved to adopt the Treasurer’s report as presented. Moved: Kevin Kilgour Seconded: Louella Mathias Carried 4.3 Auditors’ Report – Craig East on behalf of the Audit Committee Moved: Doug Watkins Seconded: Joyce Gram Carried

2.0 Quorum

3.0 Approval of Previous Minutes

4.0 Reports

Craig introduced John Folka, with KPMG Chartered Accountants, who presented and commented on the Financial Statements of the Society. The statements were audited with full cooperation from management and staff. Motion: Moved to accept the Auditor’s report as presented. Moved: Craig East Seconded: Bill Walters Carried 4.4 Executive Director’s Report – Christine Mohr Fall is the time of year that the City of Surrey hosts the annual Social Innovation Summit. It is a sold out event with both local and visiting guest speakers. One of the Summit speakers noted that Vancouver has developed to its current state over a protracted period of time in comparison to Surrey. Vancouver incorporated some 132 years ago while Surrey did so just 25 years ago. Yet, population projections see Surrey exceeding Vancouver’s population by 2030. Increasingly, we as social service providers and community builders need to be focused on how to get ahead of this growth so that we have the kind of community that we want for ourselves and for future generations. 2017/ 2018 Highlights With the support of the MCFD, we have expanded services to families and children to provide three new services. We now have -  The MFPP which provides counselling and support to families in their own language (6 languages so far);  The DVIP which works with families where domestic violence is a risk; and  The Youth Lifeskills Program which helps youth who have been in government care, build life skills as they transition to independence Other exciting developments this year include: The opening of Options Newcomers Employment Services Program which dovetails with our OCS Whalley Employment Services Centre to provide services to newcomers. On the housing front, after almost 9 years in development, Bill Reid Place opened its doors in March. As the new owner/operators of Ted Kuhn Towers, a 425 unit social housing complex, we have learned much about the challenges and opportunities that we have taken on. Our CCRR program has become a valued resource for the new government’s Ministry of State for Child Care as it looks at enhancing child care. Our 2017-2018 Annual Report is available for you to review. It provides a high level overview of the work of our 464 staff and 512 volunteers. I want to thank each and everyone one of our staff for the good work that they do. Key challenges that we continue to work on include: addressing the ongoing growth of our community; developing innovations to address housing needs for citizens, and deepening our ability to work collectively.

5.0 Special Orders

5.1 Appointment of Auditors – Craig East on behalf of the Audit Committee

KPMG demonstrated to the Committee and to Management their significant understanding of and their Firm’s commitment to our Community Based Sector and to Options, and its sister Society, Habitat Housing Society. Motion: That the firm of KPMG Chartered Accountants be retained as Auditor for the 2018-2019 fiscal year. Moved : Craig East Seconded: Doug Watson Carried 5.2 Election of Directors – Doug Neale Doug presented six candidates to the membership for election this year. All the candidates will be elected for a three term. Members received voting ballots. The ballots were collected and tallied. All nominees were elected.

Directors for a 3-Year Term  Craig East

 Ken Holmberg  Michael Kendler

Directors for a 1-Year Term  Karanvir Thiara  Kirsty Davis  Shyanne Boudreau

Tim Beachy called for any new business and hearing none, concluded the business portion of the Annual General Meeting.

New Business

7.0 Adjournment Motion:

That the Annual General Meeting be adjourned. Moved : Rod Santiago Seconded: Lyn Policha Carried The Annual General Meeting adjourned at 1:51 pm.

Chair

Secretary

Options Community Services Society

Election of Directors Profiles

September 20 , 201 9

Amanda Bratch

Residence

Surrey

Occupation

Manager in a Healthcare Company, previously a Dietitian in Fraser Health

Background and Contribution

Amanda brings her personal perspective as an individual from the South Asian Community as well as her experience as a woman, balancing family like with two children.

Other Activities or Community Involvement

 Member of Women In Sales (WINS) BC  Past Manager of the Coastal FC Soccer Club  Past Manager of the South Surrey White Rock Minor Softball Association  Past member of the Indo-Canadian Women’s Organization  Past member of an all women’s dragon boat team

August 2019

Craig East

Residence

Surrey

Professional Designation

Chartered Professional Accountant (CPA,

CA)

Occupation

Retired

Board Member Since 2001

Offices Held

Director and Past Treasurer

Background and Contribution

 Financial and business expertise, board governance experience, Audit Committee, management skills, high interest in Community Based Organizations  Director & Treasurer - Board Voice Society of BC  Director - Habitat Housing Society  Surrey Board of Trade—member of Finance and Taxation Committee  Member—Institute of Corporate Directors  22 years in public practice with Deloitte (formerly Touche Ross)  30 years in various industries in Metro Vancouver  British Columbia Automobile Association and related entities  BCAA Traffic Safety Foundation  Elizabeth Fry Societies of Greater Vancouver and Ottawa  Cloverdale Rodeo and Exhibition  Advocacy Group - Whistler Strata Hotel Property Taxes  Greater Vancouver Homebuilders Association  Surrey Board of Trade  VR953 Strata Corporation (Whistler Village Inn & Suites -a Strata Hotel) Other Activities or Community Involvement

August 2019

Anoop Khasla

Residence

Surrey

Occupation

President, Director of 4 companies

Background and Contribution

Anoop has a solid background in Management in a manufacturing environment. He is highly competent in all aspects of management from sales to finance and has extensive practical experience in development of strategic plans in project management. He is also skilled in conflict resolution. Anoop speaks English, Hindi, Punjabi and Swahili.  Served on Canadian Standards Association committee for development of Roof Tile Products and Installation Standard  Received Small Business Development Award from BC Ministry for Small Business  Received Diversity Award from Chamber of Commerce  Served as Chairman of the Canadian Roof Tile Manufacturing Association and represented Canadian Association in North American Association  Representative of technical and standard councils for CSA, ASTM, ICBO

Other Activities or Community Involvement

 Advisory Council Member to ICBC President  Served as Director of Surrey Chamber of Commerce  Chaired as Director of South Fraser Child Development Center  Trustee of Vedic Hindu Cultural Society

August 2019

Doug Neale

Residence

Surrey

Occupation

Retired after 35+ years as an educator (teacher, vice-principal, principal, local association president and UBC student teacher faculty advisor.)

Board Member Since 2006

Office Held:

Director, Past Vice Chair (Surrey Community Services Society), Governance Committee Chair, Secretary

Background and Contribution

 Conflict resolution training and experience  Bargaining experience  Organizing and running meetings  Public speaking/presentations  Leadership experience  Knowledge of Surrey community issues, challenges and opportunities  Working with and appreciating diverse communities  Chaired and/or served on numerous education committees including:  learning conditions  bargaining  staff utilization  student assessment  Served on a provincial committee that provided help for schools to resolve internal conflicts  Volunteered as a campaign worker for civic, provincial and federal candidates  Volunteered as a “crisis line” worker  Served as a volunteer on many onetime events such as a homeless count, Other Activities or Community Involvement

August 2019

Harry Gray

Residence

Vancouver

Occupation

Senior Public Sector Administrator

Board Member Since 2016

Office Held:

Covenant House, Board Vice-Chair and Chair of the HR & Governance Committee

Background and Contribution

 Currently Executive Director, Resident Doctors of BC, an association supporting 1,350 resident doctors practicing across the province of BC.  A member of the Community Care and Assisted Living Appeal Board.  Formerly a Board member for Covenant House Vancouver and the BC Council of Administrative Tribunals.  Professional of experience in a wide range of administrative positions within BC Health Care and Post-Secondary sectors.  Senior management experience in administrative areas including Human Resources, Risk Management, Security, IT, Finance, Purchasing and Facilities management.  Responsible for all aspects of Human Resources including recruitment, employee and labour relations, negotiations, health and safety, compensation and benefits, return to work and organizational development.

August 2019

Kamaljit Lehal Chair

Residence

Surrey

Occupation

Lawyer with her own practice with a focus on Personal Injury Motor Vehicle Claims, Immigration and Worker’s Compensation Board (WCB), Mediation

Board Member Since 1996

Background and Contribution

 Former employee of Surrey Community Services Society as a childcare worker in 1982/83  Legal background and experience  Personal perspective as an individual from the South Asian community (a key community group)  Experience as a woman running a business and balancing family life with four children  Past and current participation in community committees including:  member of the Community Coordination Committee for Women’s Safety and EVA BC (Ending Violence Association BC)  supervising Lawyer of a Law Foundation Project with EVA BC regarding Immigrant Women and domestic violence.  on the legal aid roster for immigration duty counsel.  member of Mediate B.C. Civil Roster  Past Chair of the CBA National Equality Committee  Member of the Family Roster of Mediate BC  Civil Resolution Tribunal Member Other Activities and Community Involvement

 alternate Chair of the BC Review Board (1998 to 2010)  past member of the Indo-Canadian Women’s Organization  past captain of all women’s dragon boat team

August 2019

Karanvir Singh Thiara

Residence

Surrey

Occupation

Marine Communications - Canadian Border Services Agency, Owner - The Taj Express Food Truck, Owner - Thiara Properties.

Background and Contribution

Karanvir is an experienced community leader who is currently a director for the Surrey Newton Rotary Club. He is also an ambassador for Coast Capital as a former member of their youth Get it Committee. Previously he was the President of Sahara Heathy Minds, a non-profit of which he was the founding director. Karanvir served as a Director for the Simon Fraser Student Society and a Senator’s Senate while attending university, representing the voice of 25,000 undergraduate students. Karanvir is particularly interested in being on the Board of Options because he believes in our philosophy and approach of “helping people to help themselves” and that everyone needs help at some point – a hand up versus a hand out. His longer term goal is to be successful with his businesses so that he can spend more time volunteering and giving back to the community."

July 2018

Ken Holmberg

Residence

White Rock

Occupation

Retired

Board Member Since 1985 (left for one year and then returned)

Office Held

Director, Past Vice Chair

Background and Contribution

 Leadership experience  Training background  Change management knowledge

 Problem-solving skills  Investigative expertise  Security expertise  Humour  Appreciation of diversity and contributions of others  Knowledge of Surrey community issues  Training and employment background in Violence Against Women, Family Violence and Child Abuse  Active in other community activities and committees:  Director, Langley Rod & Gun Club  Director, Pacific Flying Club  Former activities and committees:  Past Chair, Options’ Board  Past Secretary, Options’ Board  Past President, B.C. Chapter of International Association of Arson Investi- gators

 Past President, Langley Rod & Gun Club  Lecturer, BCIT Forensic Insurance Program

August 2018

Kevin J. Kilgour Treasurer

Residence

Surrey

Occupation

Chartered Professional Accountant

Board Member Since 2005

Office Held

Treasurer

Background and Contribution

Kevin is the Tax Partner at Johnsen Archer LLP, a firm of Chartered Professional Ac- countants providing accounting and tax services to the public. He has been in the business for over 20 years. His primary area of expertise is taxation but his knowledge and experience includes other areas such as financial reporting, financing, mergers and acquisitions, and other advisory matters. His primary clients are owner -managed businesses but he also advises non-profit organizations in connection with his practice. Kevin focusses on problem solving and brings a common sense ap- proach in doing so. Kevin avoids micro-managing people and prefers to provide great coaching and advice to allow others to expand their knowledge and experience organically. He believes in constant learning and continues to do so at OCS, even after nearly 15 years serving on the Board.

August 2019

Kirsty Davis

Residence

Surrey

Occupation

Chartered Professional Accountant

Background and Contribution

 Kirsty has life experience coming from living in different countries. She was born in South Africa, moving to Langley as a child. Kirsty has studied abroad in Vienna, Austria; Wuhan, China; and Waterford, Ireland. She is now a resident of Surrey.  Kirsty holds a Bachelor of Business Administration with a major in accounting and finance, and a minor in economics. She loves when numbers balance – a great thing in accounting!  Kirsty trained in Martial Arts for many years and earned her black belt in Hapkido and fourth degree black belt in Taekwondo.  One of Kirsty’s big passions is teaching and mentoring; her interest is broad and includes private academic tutoring for a broad range of students, volunteering as a Big Sister, and being a senior Taekwondo instructor.

Louella Mathias

Residence

Surrey

Occupation

Consultant

Board Member Since 2013

Office Held

Vice Chair, Risk Management Committee Member, Governance Committee

Background and Contribution

A dynamic and seasoned executive leader, Louella helps organizations improve operational efficiencies. Louella’s background includes senior positions in the public, not-for-profit and post-secondary sectors with an emphasis on risk management, business process redesign, and policy development. Louella’s expertise is in managing complex and large operations, strategic and business planning, organizational performance, and project and change management. Louella holds a Master’s degree in Public Policy, a Bachelors (Honours) in Psychology, a Graduate Diploma in Communications and Public Relations and Certificates in Risk Management, and in Board Governance Previous volunteer experience includes Chair, South Asian Women’s Group; Chair, Shelters Panel, United Way of Greater Toronto, and appointment by Order-in-Council to represent York Region at the Ontario Trillium Foundation. Louella is delighted to be a member of the Options Community Services Board and looks forward to contributing in the areas of risk management and board governance. She lives in Surrey with her husband Kevin, and their German shepherd dog– Hannah. Other Activities or Community Involvement

August 2019

Michael Kendler

Residence

Surrey

Occupation

Lawyer – real estate development, corporate and commercial law

Board Member Since 1989

Office Held

Director and Past Chair of 12 years

Background and Contribution

 Legal expertise  Political connection  Knowledge of community (lived and worked in Surrey since 1975)  Understanding of Society Constitution and Bylaws

August 2019

Shyanne Boudreau

Residence

New Westminster

Occupation

Department Assistant, Department of Indigenous Education & Services—Langara College

Background and Contribution

Options Board Member since 2018

Shyanne is aware of Options through family and friends and is inspired by the wide array of services that are provided through Options. She is of Métis, Innu and Sami ancestry and brings her experience with and for Indigenous Peoples to the Board. Shyanne has volunteered with residents of the downtown eastside in Vancouver, Vancouver Outsider Arts Festival, SFU Student Engagement Initiative, elementary school children, the SFU Archaeology Museum and SFU Zooarchaeology Lab. Shyanne lives in New Westminster but has strong ties to Surrey through school, family and friends. She has a Bachelor of Environment Degree with studies in Archaeology and First Nation Studies and a Certificate in Instructional Skills and Resource Management . Shyanne was at one point enrolled in a Bachelor of Social Work Degree program at UBC, Kelowna however, the program was discontinued. She is currently working on her Master of Education – Curriculum and Instruction Degree at SFU. Shyanne is interested in being on Options Board of Directors as she sees this as being a way to contribute to a strong and diverse community. She notes that young people’s voices are often under represented in health and social services and hopes to provide insight into supporting vulnerable young people.

August 2019

Tim Beachy Board Director

Residence Langley

Occupation Semi-retired, professional consulting practice.

Active as a Director/Officer in the following organizations:

 Options Community Services Society (Board member since 2011)  Chair, WJS Canada

Background and Contribution

 Community volunteer activism and leadership  Professional of experience in a wide range of consulting assignments  Senior management experience  Development of cooperatives and other community-based enterprises  Project design, organizational assessment  Strategic planning

August 2019

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