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or aren’t able to – articulate some of these skills built up over time, and I wanted to zone in on one particular intangible that I think is absolutely crucial to be successful in our industry: Mindset. element when it comes to operating payroll. It involves building relationships with key stakeholders of the function, managing change and promoting the role payroll can and should play. Indeed, without a focus Mindset is a crucial but often overlooked

on the promotion of the Payroll function, recognising Payroll’s role in the end-to-end business landscape and always focusing

on optimisation, in my experience, functions quickly become reactive and fragmented. Payroll needs to remain aligned with an organisation’s

Having the right mindset ensures you are constantly thinking about how what you are doing links back to your business’s overall strategy, separating those who can advance the function from those who tread water.

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