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companies to return payroll in- house. With advancing payroll software and increasing levels of automation, companies are increasingly going down the self- service route. As automation increases efficiency for providers and more responsibility for data input is being shifted to customers through software, what are they actually paying for with their The integration of AI into payroll is also already reshaping job roles across our profession. Traditional data entry style jobs will diminish, but as we have seen historically, change brings exciting new opportunities that will help elevate the perception of payroll as a profession. Something that has always been an uphill struggle. Who knows what new roles could emerge? Payroll Data Scientists, building predictive models for workforce costs. Payroll Compliance Architects designing systems to navigate complex cross-border regulatory environments, or Payroll Experience Managers who can spend time focusing entirely on optimising client interactions. managed payroll service? The Death of the Payroll Processor
For those of us running managed service businesses, the technological revolution and the next wave of AI that is coming around the corner present a fascinating and fundamental challenge
up timesheets, and handling tax deductions meant you had to look them up in the PAYE Tax Tables, requiring specialised expertise and painstaking attention to detail. Today’s payroll systems handle these calculations automatically and instantly adjust in real time. I’ve watched technologies such as APIs and RPA transform from buzzwords to practical tools that interconnect our systems and data and automate time-consuming processes, accelerating payroll production. For those of us running managed service businesses, the technological revolution and the next wave of AI that is coming around the corner present a fascinating and fundamental challenge. The same tools that make our traditional work more efficient make it easier for
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GLOBAL PAYROLL MAGAZINE ISSUE 11
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