04:05 GLOBAL
The world of payroll has always been a complex and evolving landscape. Technology has played a pivotal role in improving efficiency and accuracy, from manual calculations to the adoption of cloud-based solutions. The Role of AI in Payroll and Workforce Management
Author: Jen Cozier Jen Cozier, CPP, is the Vice President of Payroll Product Management
at Workday. Since stepping into the position in January 2024, Jen has been at the forefront of driving innovation in payroll solutions,
championing seamless global integrations, and addressing the complex needs of multinational enterprises. Jen plays a crucial role in shaping the strategic direction of Workday’s global payroll solution .
B ut the latest AI- seen before. Rather than only automating business processes, AI agents could best be built by focusing on skills and roles. In recent years, artificial intelligence has made waves across industries, with generative AI such as ChatGPT creating significant early buzz. While useful for tasks like content driven shift is unlike anything we’ve generation, its impact on enterprise operations has been somewhat limited.
Some use cases have provided efficiency gains but have not driven true transformation. The need for review and refinement can often counterbalance the time saved in content creation. However, a new AI paradigm is emerging— one centered around role-based agents—that is set to fundamentally change payroll and workforce management. Today, customers leverage generative AI to help accelerate common
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GLOBAL PAYROLL MAGAZINE ISSUE 11
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