Our Guarantee We stand behind the workmanship and integrity of our products. Moore & Giles products are made with the highest standards and rigorous quality assurance in mind. Our products are guaranteed against manufacturing and material defects resulting from normal use. If a manufacturing defect does occur within one year of purchase, we will gladly exchange or repair the product. With time and use, leather will naturally age, deepen in color and often scratch. We are staunch advocates for this type of normal wear and aging and consider this a asset not a flaw. The natural patina that develops as our leather is wearing in will make your purchase unique and one-of-a-kind. We might create the bags, but it is your use that truly makes them. In January 2007, we introduced a collection of luxury leather bags and accessories as an additional avenue to showcase the inherent beauty and timeless appeal of our natural leathers. Sold at fine retailers across the country and online on the Moore & Giles web site, this collection, just like our leather offerings, is constantly evolving.
Find Moore & Giles at Specialty Stores Nationwide Andrisen Morton—Denver, CO BD Jeffries—Atlanta, GA & Charlotte, NC Douglas Fir—Los Angeles, CA Garys—Newport Beach, CA Halls—Kansas City, MO Haymakers & Co.—Nashville, TN Johnstone—Austin, TX Kemo Sabe—Aspen & Vail, CO & Las Vegas, NV
Shipping Free ground shipping on all orders in the Continental United States. To redeem, use your source code when ordering online or on the phone. Please visit our website for details. Free shipping codes do not apply to furniture. Our goal is to deliver your order as quickly as possible. Most orders are processed within 48 hours. Please allow 3–5 business days for standard shipping. All orders are shipped during normal business hours: Monday through Friday, 8AM–5PM EST. Overnight shipping is available on orders placed on business days before 10AM EST. For inquiries about Saturday delivery or international shipping details, please call 800.737.0168. Complimentary Return Policy (for Bags & Accessories Only) If you are not completely satisfied with your Moore & Giles purchase, you may return it for a full refund or exchange within 30-calendar days from the time of shipping. All returns must be unused and in their original condition with the tags still attached. To generate a return and pre-paid label, follow the instructions listed in the ‘Thank You’ letter included with your shipment. You may also visit: mooreandgiles.com/shopping-information/shipping-and-returns for additional information. For furniture orders, please contact the Customer Care team for more information on making a return; as some items may be final sale and require a re-stocking fee. All personalized and cleaning kit orders are FINAL SALE and not eligible for an exchange. Damaged Goods Policy Please notify us within 5 days of receipt if you have received damaged goods. We will gladly replace or refund your purchase. Personalization Please visit mooreandgiles.com to view personalization options on each item. All monogrammed orders are FINAL SALE . Gift Cards We offer gift cards in varying denominations. Order online or call customer service at 800.737.0168 to purchase a gift card.
M. Dumas—Charleston, SC M. Penner—Houston, TX
Mario’s—Seattle, WA & Portland, OR MartinPatrick 3—Minneapolis, MN
Mister Guy—St. Louis, MO Mitchells—Westport, CT
Modern Anthology—Brooklyn, NY Oak Hall—Memphis & Nashville, TN Pockets Menswear—Dallas, TX Richards—Greenwich, CT Taylor Richards & Conger—Charlotte, NC The Independent—Fayetteville, AR The Sporting District—San Antonio, TX Wehmeiers—New Orleans, LA West—Beverly Hills, CA
Mailing Address 1081 Tannery Row, Forest, VA 24551 • Fax: 434.846.1404 To sign up for email updates about our offerings, please visit mooreandgiles.com.
For more locations, visit mooreandgiles.com/retailers
MOOREANDGILES.COM / 800.737.0168 / 8AM-5PM M-F (EST)
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