NFA MAGAZINE - SEPT

DIGITAL MAGAZINE

the VOTING IS..

OPEN! After a record 2000+ nominations in this year’s National Fenestration Awards, we move on to the most pivotal phase of the competition, the voting! VOTEHERE select your winners in each categorY. Each person can vote once per category. One person can vote only once, and they must be actively working in the UK fenestration sector. voting will close on November 4th at 9pm , with the winners being announced at the dual winner’s event on November 6th at Doncaster Racecourse.

www.fenestrationawards.co.uk

THE NFA NOMINEES ARE:

Flair Plastic Products Frame Express Ltd Futuremost Windows GAP Glazerite Ltd John Fredericks Keyframe UK Lancashire Trade Frames Listers Central Masterframe Windows Ltd Mercury Glazing Supplies Nolan uPVC Options Glazing Ltd Origin Global Polyframe Prefix Systems Premier Arches Sekura Group Stedek Windows LTD

ALUMINIUM COMPANY: AB Glass Alufold Direct Ltd AluK Aluprof Alutech Systems Complete Aluminium Deceuninck Aluminium Express Bi-Folding Doors Fentrade Futuremost Garnalex GJB

COLOUR SPECIALISTS: APC Blaydon Deceuninck UK Direct Colour UK ltd Kolorseal Ltd Renolit Group The Residence Collection VEKA UK Group Vertik Al

INTEGRAL BLINDS COMPANY: Between Glass Blinds Blinds In Glass Blink Blinds – ODL Europe Morley Glass and Glazing Ltd MACHINERY COMPANY: Elumatec Emmegi Flat Glass Solutions Haffner Ltd Hegla Kall Kwik Machinery Promac Wegoma NEW PRODUCT: Brisant Secure – Ultion Smart & Ultion 2* Handle Business Micros – BM Touch Deceuninck UK – Deceuninck Aluminium Eurocell – Kyube Garden Rooms Festa Doors – Entrance Doors Garnalex – Sheerline Lantern Genesis – Entrance PVC Door Metal Technology – 10-35Hi Anti Finger- Trap Commercial Door Morley Glass & Glazing – SV+ & Pleated Blackout ODL Europe – Guardsman Fire Door Origin Global – OS-29 Patio Sliding Door Sternfenster – Ali 300 VBG GB Ltd/greenteQ – Q Smart Handle

COMPOSITE DOOR MANUFACTURER: Apeer Astraseal Distinction Doors Ltd DoorCo Door-Stop Doorsmart LTD Endurance Doors Hallmark Panels Ltd

Internorm Kawneer Metal Technology Ltd Nuevo Home Opal Aluminium by Prefix Systems Origin Global Pyramid Aluminium Senior Architectural Systems Stellar Aluminium Systems Ltd Sternfenster Window Systems UK Doors Online VitrineAlu Warwick Development Sheffield WWR Aluminium Ltd BEST USE OF VIDEO: AluK Alutech Systems Brisant Secure Deceuninck UK Derwent Sash Windows Ltd Epwin Window Systems Eurocell PLC Kommerling UK MACO UK Metal Technology Ltd Morley Glass and Glazing Ltd BI-FOLDING DOOR MANUFACTURER: AB Glass Alufold Bespoke Glazing, Glasgow Bi-Fold Network Bmi Bi-Folds Derwent Sash Windows Ltd Eurocell PLC Express Bi-Folding Doors Fentrade Aluminium Futuremost Garrard windows GJB Liniar Made for Trade Mercury Glazing Suppliers, Gloucester Metal Technology Ltd Nuevo Home Opal Aluminium by Prefix Systems Options Glazing Ltd Origin Global Ltd Sliders UK SMARTs Sternfenster Window Systems Trade Direct UK Doors Online Vitrine Alu Warwick Developments Sheffield WWR Aluminium Ltd Origin Global VBH GB Ltd The Residence Collection VitrineAlu XtremeDoor

Sternfenster Window Systems TruFrame Trade Frames Limited UK Doors Online Vale Windows Ltd Victorian Sliders Vision aluminium systems VitrineAlu Warwick Developments Sheffield Warwick Windows Liverpool Winrem Ltd Yorkshire Trade Windows

Hurst Doors ODL Europe Palladio Solidor Sternfenster Tinidor by Aztec Windows Vista Panels ltd / XtremeDoor CONSERVATORY ROOF FABRICATOR: Abcell Ltd Belvedere Products Eurocell PLC Guardian Roofs Kornische Leka Systems Modplan Prefix Systems Premier Trade Roofs

& Orion Cylinder PVC COMPANY: Astraseal

Camden Group Deceuninck UK Dekko Window Systems Direct Trade Emplas Epwin Window Systems Eurocell PLC Futuremost Windows Glazerite Ltd John Fredericks Kommerling UK Liniar Mansat Windows Ltd Masterframe Windows Ltd Nova Trade Frames Selecta Systems Sidey Solutions Sternfenster The Residence Collection TRADESMITH Vision PVC RECYCLING COMPANY: Camden Group CNC Recycling Ltd Deceuninck UK Eurocell PLC Liniar Morley Glass and Glazing Ltd

Specialised Conservatory Systems Tiled Roof Conservatory Specialists Warm Roof Pro DIGITAL MARKETING CAMPAIGN

HARDWARE COMPANY: Apecs Avantis/Kubu Brisant Secure Caldwell Carl F Groupco DeBar ERA Ingenious Locks & Hardware MACO SAC Hardware Security Hardware Smart Ready Titon Total Hardware Ltd UAP Ultion VBH (GB) LTD Window Ware Yale IGU MANUFACTURER: Carey Glass Clayton Glass Donwood Euroview Glass Systems Morley Glass and Glazing Ltd Oakland Glass Ravensby Glass Sternfenster System 3

OF THE YEAR: Alutech Systems Brisant Secure

Epwin Window Systems – Connect ICAAL & Ultraframe Lockdown Toolkit MACO Morley Glass and Glazing Ltd Origin Global The Residence Collection – Conservation TOUCH by Business Micro’s Group VBH GB Ltd / Q-Secure VitrineAlu Window Widgets – 21st Birthday Yale DWS DIGITAL SPECIALISTS: Business Micros ICAAL Karma Design Onsite7 The Consultancy Tommy Trinder TOUCH by Business Micros Group FABRICATOR/ MANUFACTURER: AB Glass Ayton & McKeown

Morris Recycling VEKA Recycling Window Widgets SOCIAL NETWORKER: Charlotte Gilbert – Morley Glass Epwin Window Systems Eva Savage – The Residence Collection Gary Gleeson – VBH GB Ltd Hannah Gilrane – Prefix Systems

Chigwell Window Centre Dekko Window Systems Everglade Ltd Fentrade limited

CONTENTS PAGE 08 MORLEY GLASS AT TELFORD Morley Glass, has signed up to the FENEX 2022 virtual expos and the first FENEX in-person exhibition in Telford in 2023. PAGE 16 BRISANT SECURE APPOINTS HEAD OF SALES & CUSTOMER SERVICE The new appointment aims to help the company lead the way in customer service as it continues to lead in product innovation.

Hayley Eden – VBH GB Ltd Hayley Martin – VBH GB Ltd Heath Windows Lauren Barnes – Vista Panels Mark Enderby – MACO Simon Monks – VBH GB Ltd Tyler Shutts – VBH GB Ltd SPACER BAR COMPANY: Edgetech (UK) Ltd Swissspacer Thermoseal SYSTEMS COMPANY: Aluprof

Eurocell PLC Lister Big Trade Counter Pro-Trade, Swadlincote Scotplas Sternfenster The Big Trade Counter (GJB Group) The Big Trade Counter (Listers) Travis Perkins Tru Plastics Window Widgets WindowWare TRAINING COMPANY: Alutech Systems GQA Qualifications Schueco UK NLTG VERTICAL SLIDING WINDOW COMPANY: Bison Frames Limited Aidan Lynch – VBH (GB) Ltd Alice Boskett – HWL windows Ben – Blinds In Glass Bryony Shaw – Morley Glass & Glazing Cameron Cole – VBH GB East Kilbride Charlotte Gilbert – Morley Glass Daniel Corah – Eurocell Hannah Bailey – Epwin Window Systems Harry Tamplin (Technal) Harry Walker – Metal Technology Jason Sadler – Vista Panels Ltd Joel Rhodes – Prefix Systems Jonathan Torley – VBH East Kilbride Josh Forrester-Rodway – Window Widgets Derwent Sash Windows Ltd Masterframe Windows Ltd Mercury Glazing Supplies Quickslide Roseview Windows Victorian Sliders UK YOUNG PERSON: Karl Thompson – VBH (GB) LTD Lauren Edwards – Glazerite Ltd Louise Eagle – VBH (GB) LTD Paul Fradley – Vitrenalu Reece Hoop – Affordable Window Solutions Ltd Tapiwa Tutisani – Origin Global Tyler Shutts – VBH (GB) Ltd

Alutech Systems Deceuninck UK Epwin Window Systems Eurocell PLC Garnalex Kommerling UK Liniar Metal Technology Ltd REHAU UK Reynaers Selecta Systems Senior Architectural Systems Smart Systems The Residence Collection VEKA UK Group TIMBER ALTERNATIVE COMPANY: Bison Frames Deceuninck UK Dempsey Dyer Evolution Windows (UKWDG) VEKA Halo Flush Sash Masterframe Windows Ltd The Prestige Collection by Aztec Windows The Residence Collection Timberweld® TIMBER COMPANY: Dempsey Dyer George Barnsdale Glyngary Joinery Ltd Green Building Store Westport Timber Windows Ltd TRADE COUNTER: Active Trade Frames Edge BP Enterprise Building Products LTD

PAGE 18

Koloring Korner’, with Deborah Hendry, Managing Director at Kolorseal Know Your RAL Colours From Your Foils, Kolorseal Advises.

PAGE 24

DECALU88 ACHIEVES PAS24 ON 3M TALL DOOR Decalu88, the next generation bifold from Deceuninck Aluminium, has successfully completed PAS24 testing on a 3m tall door.

PAGE 33

PAGE 54 GREEN ROOM FABRICATION SEES CONTINUED GROWTH WITH LEKA SYSTEMS Trade fabricator Green Room Fabrication has reported strong business growth since manufacturing the Leka Systems range PAGE 66 STAY ONE STEP AHEAD WITH ONSITE 7 MANAGEMENT SOFTWARE Onsite 7 delivers end to end information that puts businesses in control of every installation. PAGE 45 SECURITAS SECURITY WINDOW LOCK FROM VBH Hardware specialist VBH has introduced the brand new greenteQ Securitas Security Window Espagnolette. The sales and technology team at the new location will provide direct support for all projects, enquiries and service cases. HEGLA STRENGTHENS SERVICE AND SALES NETWORK FOR EASTERN EUROPE

CLIPPINGS & MUSINGS

It’s Time To Change...

‘To Do’s are a huge part of most of our days and ensuring things don’t keep getting pushed to the bottom of that list can be hard. Nowadays the world of ‘must have right now’ takes over and it can be easy to lose sight of the things that are most valuable to us. Yet good old hard work pays off, along with the idea that mental well-being is important and getting that balance right is now a priority for everyone from production floor to CEO offices. Making changes for the better does require attention and energy, so refreshing that ‘to do’ list is important. While the past cannot be changed, things do get better with time and patience they say. We have seen change in the making a lot this month. Despite a slightly difficult birth there have been some very positive results from the digital expo that was FENEX, new incentives, NFA nominations and voting now underway are all giving the industry a much needed boost. Carrying on with the theme of change, it is interesting to see a new Cabinet now in place after Boris Johnson walked into No.10 with a scythe.

That was quite a shake-up to his front bench since he took office and how it will affect voters and our lives in general remains to be seen but it certainly caused waves as it was far more extensive than anyone could have predicted. Clearly Mr Johnson’s revamp across the seats at the top table of his government benches demonstrates a major To Do list, with a focus it would seem on bringing in domestic changes before another general election. I doubt it came as any surprise that Andrew Neil left hist position as chairman and anchor of GB News after it launched three months ago. Will this news avenue be able to survive now? - again a fo-cus on change will be inevitable. Will Christmas Be Cancelled Again? Fuel companies in crisis and the threat of extortionate rising costs don’t bode well for a happy Christmas season this year. Whilst everyone was accepting, albeit glumly, of families having to be separated due to Covid, it doesn’t look hopeful this year for anything that much better. The threat of food shortages combined with worries on deliveries in just about

NATIONAL FENESTRATION AWARDS MAGAZINE 04

FROM HELEN DUVAL 2021

every sector along with a lack of drivers, seems to infer that we should all get planning now. Covid-19 is still wreaking havoc although things do appear to be looking brighter thanks to the vaccine programme that has been rolled out. Although the story of the global pandemic is still a work-in-progress, its effect has caused us all to take stock and evaluate the important issues such as, sustainability, mental health, climate change and business adaptability. As people in communities we are extremely fragile and need to evaluate environmental goals at every level. These considerations and the resulting changes will have dramatic effects on business moving forward into next year. Booming demand for builders and installers continues to force prices up. This alongside the shortage on essential products across construction continue to make companies evaluate how to cope. The UK’s construction sector is wonderfully busy but it desperately needs answers to stay healthy and make changes for the better for everyone. The UK government has greatly supported the construction sector in theory, with the

resounding cry of“build back better” to help drive business forward and create growth. These ambitions are wonderful news in a bid to build more homes that are safer and to develop new transport initiatives all of which will bode well for commercial and retail projects….if deliveries and shortages improve. This all sounds wonderful, but as commendable as it seems, the impact of Brexit together with fuel cost implications for business and homeowners will need to see changes for the better and quickly.

05

www.fenestrationawards.co.uk

E D I T I O N 2 5

CLIPPINGS & MUSINGS CONTINUED

5

06

NATIONAL FENESTRATION AWARDS MAGAZINE

MORLEY GLASS SIGN UP TO FENEX 2022 AND FENEX 2023 ATTELFORD

Britain’s biggest and leading integral blinds manufacturer, Morley Glass, has become one of the first companies to sign up to the FENEX 2022 virtual expos and the first at the FENEX in-person exhibition in Telford in 2023.

The rise of Morley Glass over the past two decades has been one of the best success stories in UK fenestration. Operating out of Leeds, they grew quickly to become a major supplier of Pellini integral blinds to installers and fabricators. In 2016 they moved to a dedicated 50,000 square foot factory to help with their rapid expansion. They have not looked back since and have grown rapidly to become the UK’s largest integral blinds supplier. To help aid that growth further, and to cement the Morley Glass brand as one of the entire sector’s best, Morley Glass will be exhibiting at the 2022 virtual FENEX shows as well as the first FENEX in-person exhibition which will be held at the incredibly popular Telford International Centre. Speaking about Morley’s commitment to FENEX, co-founder Lee Clarke said: “To have a company of the calibre of Morley Glass join the growing FENEX platform is fantastic news. The Morley brand has become one of the most successful not just in the IGU and blinds part of the market, but in the whole of UK fenestration. We look forward to working with them in the years to come and to building a successful partnership that will most certainly be of benefit to everyone.”

Ian Short, Morley Glass Managing Director also said: “We’re very excited to be joining the FENEX platform for 2022 and 2023. The new avenues and opportunities this is going to present to us, bringing together the best of both virtual and in-person, is tantalising and we cannot wait to get started and bring our fantastic range of integral blinds to even more of the UK fenestration industry!” FENEX is holding a full virtual expo calendar during the course of 2022, with hundreds of thousands of pounds of investment in market-leading virtual software and marketing campaigns that are going to create a huge impact during 2022. In 2023, FENEX will then return the UK fenestration sector to the very popular Telford International Centre for their first in-person event which has already garnered a hugely positive response from the industry. To enquire about booking a stand please call Lee on 01924 911234 or 07427 854225 or email enquiries@fenex.co.uk. Discover more about Morley Glass and their wide range of integral blind products at: www.morleylglass.co.uk

08

NATIONAL FENESTRATION AWARDS MAGAZINE

I n n o v a t i o n c o m e s b u i l t - i n

Quotes available in 60 minutes 60

LIGHT AND SHADE MADE EASY Choose ScreenLine integral blinds: unrivalled performance and the most stylish option for controlling light in all window and door applications including bi-folding and sliding doors.

Morley Glass & Glazing Ltd Unit 3 Leeds 27 Industrial Estate Bruntcliffe Way Leeds LS27 0HH

morleyglass.co.uk 0113 277 8722 sales@morleyglass.co.uk

NEWADDITIONS TO GREENTEQ LIFESTYLE RANGE

Hardware specialist VBH has added a number of new products to its Lifestyle range of products, their umbrella term for hardware solutions for patio doors. Having introduced the greenteQ Clearspan for bi-fold doors 8 years ago, VBH reports that it has enjoyed great success with the product and it is now one of the company’s most popular ranges. Until recently Clearspan has been available for two aluminium profile systems but a flurry of new product development has seen the introduction this year of solutions to suit five more leading systems, including Exlabesa and Reynaers. VBH Marketing Manager Gary Gleeson says “We get nothing but great feedback from customers who already use Clearspan and we’re very excited about making the product available to many more fabricators with the introduction of solutions for more aluminium profile systems.”

Although the Lifestyle range also encompasses Clearlift hardware for aluminium lift/slide doors, and Aspire handles to suit, VBH point out that PVCu fabricators will also find products under the Lifestyle umbrella. As an example, VBH have recently launched the greenteQ Clearslide stainless steel hook lock for PVCu inline sliding doors. Gary adds “Because of the success we’ve had with bi-fold and lift/slide hardware, we’re seen by many as the industry’s patio door hardware specialist. “Clearslide has come about in response to requests from fabricators for VBH to develop an 8 hook locking system within the greenteQ brand. It suits the leading PVCu sliding door systems and our customers can now fit a Clearslide lock, Orion 3 star cylinder and their choice of standard Alpha or Coastline stainless steel handles for a true greenteQ sliding door solution.” To find out more about VBH’s range, visit www.vbhgb.com, email sales@vbhgb.com, or call 01634 263263.

10

NATIONAL FENESTRATION AWARDS MAGAZINE

FENEX VIDEO UPDATES

TO FIND OUT MORE ABOUT FENEX2021 - NOW ON DEMAND! www.fenex.co.uk enquiries@fenex.co.uk @FENEX_2021

FENEX 2021 Main Event Live Stream Catch all the best webinar content from the three days of the 2021 FENEX Main Event in FULL here!

12

NATIONAL FENESTRATION AWARDS MAGAZINE

E D I T I O N 2 5

YOUR KENT-BASED TRADE SPECIALISTS

Our trade sales team is proudly made up of time-served industry experts. We're your local one-stop-shop for competitively priced, quality assured fenestration supply across Kent and the South East.

WinRem.com/trade

67

sales@winrem.co.uk

01634 264 490

CLEANBILLOFHEALTH FORMASTERFRAME WINDOWSWITH RECENT ISOAUDIT

Recently an audit was carried out by URS on Masterframe’s ISO 9001 quality management system and on their OHSAS 18001 Health and Safety system, enabling transition to ISO 45001. This three day, in-depth audit took place via Zoom and was facilitated by Masterframe’s Technical & Compliance Director, Ray Rabett with all relevant documentation and proof of compliance being supplied by screen share on demand. Commenting on the audit, Ray says “I am delighted that we have been successful in having our certification continued with a successful audit, only receiving minor observations. ISO accreditations ensure that our business is run according to internationally recognised standards and guarantees consistency of production. By subjecting company practices to intense outside scrutiny, our customers are once again assured that not only are we working to our agreed processes, but also striving for continuous improvement.” Ray concludes “The standards for achieving and keeping these certifications are very high. It is the team effort made by all at Masterframe to comply with the terms of our policy documents that has enabled us to achieve a positive result in spite of the challenging times.”

There are several other accreditations that Masterframe have achieved for their products such as the prestigious British Board of Agrément certification of performance; PAS 24/Secured by design for security and BFRC ‘A’ rated certificates for all their products. With solid evidence of the quality, longevity and security of their sash windows, Masterframe offers a full 12 year guarantee on the Bygone Collection available through an approved network of Bygone Master Installers and a 10 year Guarantee on the Classic Collection, available to trade and commercial partners. For more information please visit www.masterframetrade.co.uk, call us on 01376 510 410 or e-mail sales@masterframe.co.uk.

14

NATIONAL FENESTRATION AWARDS MAGAZINE

E D I T I O N 2 5

32 YEARS OF SASH WINDOW EXPERIENCE – AND WE’RE READY FOR ANOTHER

This might be the very first time you are considering changing your sash window supplier. Or, perhaps you just want to try an alternative award winning sash window specialist to offer your customers a wider choice. Either way, we would like to help you to increase your VS sales. With 32 years focussed on manufacturing high quality timber alternative sash windows, we are true specialists and confident that our products will impress your customers. We have also earned a sound reputation for always providing an exceptional level of personal service and our entire team are committed to delivering this. Our new specification launched in 2019 featuring exclusive new Masterframe Systems, standard with patented Timberweld ® technology and we would welcome the opportunity to take you through the improved product offering and delighted to quote. No matter the size or design of a home or project, if sash windows are required then we can help. If a specialist solution is needed for a conservation area, modern development, school or historic building our sash windows add the right amount of authentic styling to either fit seamlessly into original settings or set the property apart from other new developments.

Designed for those who appreciate authentic detailing

To see the choices, including patented Timberweld ® corner design, download our new brochures here. Some of the advantages we offer as standard: 10 year guarantee for peace of mind Made in Britain for continuity BBA Approval on standard window sizes for longevity Energy Savings Trust recommended for energy efficiency Specialist solutions for challenging projects that require matching new to original designs Free and safe UK mainland delivery Quotes with non-priced customer proposal CAD drawings where required Expert technical support Free 47 page professional conservation guide Free product training Call our friendly sales team on 01376 510410 or email for a quote here.

Follow us on Twitter Like us on Facebook FEEL FREE TO CONTACT US ANY TIME! Tel: 01376 510410 email: sales@masterframe.co.uk Join us on LinkedIn

31

If you are no longer interested in receiving emails, you can unsubscribe instantly

BRISANTAPPOINTS HEAD OF SALES AND CUSTOMER SERVICE

“In the near future, I would love Brisant Secure to achieve the Customer Service Excellence Award, which will demonstrate to people just how good we are at what we do.”

Brisant Secure has appointed a new Head of Sales and Customer Service to help the company lead the way in customer service as it continues to lead in product innovation. Carrie Young brings with her 21 years of experience in customer service across a variety of different sectors. Since joining Brisant, she has introduced new systems and ways of working to provide the best and most efficient service for customers. Carrie is responsible for a team of 11 people and is part of the senior management team. Carrie says: “Brisant Secure is growing rapidly and we are handling a lot of calls and emails. To support that growth, it is important that we get the service right for customers and refresh the operations within the department. “I had what Brisant Secure needed in terms of skills and experience and I am already working closely with the team, who are keen to provide support for customers and just need some guidance to make the customer experience even better.” In just a few weeks, Carrie has promoted two advisors to team leader positions as well as creating two new roles to create a strong customer services team. Carrie adds: “We are the hub of the business, the face of the company. It is our responsibility to provide a service that stands out for all the right reasons. We want to ensure that we are gaining a great reputation and helping to retain business. No-one expects perfection, but by providing quick and efficient service, we can make our customers’ lives as easy as possible and exceed expectations whenever we can. “When you are leading the way, as Brisant Secure is, you’ve always got people biting at your ankles. I find that exciting and I want to do everything I can to make sure that the company remains ahead in the industry, in terms of customer service.

Nick Dutton, CEO of Brisant Secure, says: “As our business continues to grow and thrive, we need to have the right customer service to back up our ground- breaking products. Carrie is a tremendous asset to our team and is already making strides to make improvements and implement procedures that will help take the service we provide for our customers to the next level. She is already positively influencing her team and creating a sense of passion and achievement in the department.” Brisant Secure has been raising standards in the door industry since it burst onto the locksmith scene in 2013 with its ultra-secure Ultion family of locks and Sweet, its suite of beautiful corrosion resistant hardware. The company featured in the annual Sunday Times Virgin Atlantic Fast Track 100 for the past two years as one of the UK’s fastest growing businesses. Discover more at www.brisant-secure.com, call 01924 410 200 or email contact@brisant-secure.com.

16

NATIONAL FENESTRATION AWARDS MAGAZINE

Now with PAS24 Security accreditation

U-values as low as 1.0 W/m²K

The Liniar ModLok™ Sliding Patio Door • Smooth, effortless glide • Built-in decelerator - no unsightly crash stops • Threshold range includes Part M low threshold

• PAS24 upgrade available with enhanced security for Part Q compliance • High thermal efficiency with U-values as low as 1.0

www.liniar.co.uk | 01332 883900 |sales@liniar.co.uk

Visit www.liniar.co.uk/patio for more information

KOLORING KORNER

The company has developed a process which provides maximum adhesion to the surface of a window, door or composite, where the colour becomes a part of the product. While any colours can be matched the main thing to remember is that RAL colours and Foil colours are different. Debbie Hendry, Managing Director comments, “It is important for both fabricators and installers to understand that Foils are not RAL colours. Anthracite Grey 9016 for example, is very different in a Foil than in a RAL colour. There are many other colours where this would be the case. It is important to understand that if you want something to match a foil colour then you must use the foil code or name when ordering and not a near RAL colour.” Outsourcing the paint spraying process to Kolorseal saves so much time, with a simple and quick 5 day turnaround. Kolorseal is attending FENEX, so Debbie and the team will be available online during the exhibition if you want to discuss anything. Anyone wishing to learn more about Kolorseal and the colour spraying process then do call: 01924 454856 or visit the website for more details: www.kolorseal.co.uk.

Know Your RAL Colours From Your Foils, Kolorseal Advises. When it comes to coloured frames, knowing how to colour match these with roofline and composite doors can be a minefield. Spray-coated colour finishes and foils are two very different processes and come in two very different colour ranges. While Kolorseal can produce window frames, composite doors and roofline products in virtually any colour, when it comes to matching foils it is important to note the differences in colour code numbers. Foil finishes are a type of laminate which can replicate timber and they imitate the traditional grainy look of wooden windows. The different foil colours are heat bonded to the surface of uPVC and provide consumers with attractive coloured alternatives to white. When colour matching these with roofline products, such as soffits and guttering, it is important not to get confused between the different colour chart, as once coloured they can appear very different when placed alongside each other. This can also be a costly lesson to learn. Colour Coating At It’s Best Colour coating windows and doors is a completely different process in which Kolorseal excels. Using any colour chart, the team can colour-match uPVC, aluminium or glass products that have been chosen or specified.

18

NATIONAL FENESTRATION AWARDS MAGAZINE

F E N E S T R A T I O N D I G I T A L

4

GQA Qualifications is a multi-industry awarding body writing vocational based qualifications to support a wide range of career paths.

Accredited training leading to qualifications

If you are looking to retrain for a new career, or looking to develop your skills to open up opportunities why not consider practical training in window and door installation Learn about Building Regulations, working safely on site, how to remove windows and doors from buildings and replace with new ones All courses fully accredited and could contribute towards NVQ Qualifications With further assessment and achievement, successful candidates can go forward to achieve CSCS Cards to enable them to work safely on site Training delivered in Sheffield in a fully Covid secure environment For more information on training contact sayhello@buildingourskills.co.uk For more information on vocational qualifications and CSCS cards contact info@gqaqualifications.com

www.gqaqualifications.com

DECEUNINCKALUMINIUM EXPANDS CUSTOMER SUPPORTTEAM

“As Customer Services Coordinator it’s my job to make sure that that offer is underpinned with the right levels of service and support. “Even in the short time that I’ve been here, we’ve brought on a number of new customers and it’s great to be part of a rapidly growing and very dynamic business.” Decalu by Deceuninck Aluminium’s aluminium was launched in the UK in January 2020, gaining traction on the strength of manufacturing efficiencies of up to 40%, plus major installation gains, including the use of a pre- inserted co-extruded gasket and knock-in glazing bead.

Deceuninck Aluminium has expanded is customer support function with the appointment of Klare Dean as Customer Service Coordinator. Starting out in the banking industry, Klare took a career break to raise her family, returning to work in an order processing role in the printing industry in 2016. She joined Deceuninck in 2018 as a Customer Service Administrator, within the PVC-U side of the business, later training as an internal auditor. Klare joined the Deceuninck Aluminium team in July, becoming a key point of contact for its rapidly expanding customer base. She said: “The enthusiasm here is infectious, the team, the customers. Everyone is behind this product. Whenever I’ve spoken to anyone about Decalu, it’s been a positive.

The range includes the ultra-energy efficient Decalu88 Bi-folding Door, the Decalu163 Lift-and Slide; aluminium entrance doors; casement windows; turn-and-tilt; and reversible windows. Nigel Headford, Director, Deceuninck Aluminium, said: “Klare is passionate about service and that’s absolutely key for us because from day one we’ve always said that if our service levels are the same as everyone else’s then we’ve failed. We want to be the best. “Klare’s appointment is a key part of the jigsaw and she’s going to be instrumental in taking us to where we want to go. We’re delighted to bring her on board.” For more information call 01249 816 969, email deceuninck.ltd@deceuninck.com or visit www.deceuninck.co.uk

21

www.fenestrationawards.co.uk

DO WE NEED TO STOP SELLING?

That sounds an odd question. In the world of business, you never stop selling. It’s literally what you exist to do.

But as we all know, we are operating in extraordinary circumstances. And in the various conversations, I have every week with you find industry folk, the idea that we need to put a brake on the selling of windows and doors for a bit is one I am starting to hear a bit more often. Given the extreme environment within UK fenestration, would a pause in sales be helpful right now? Emergency brake Here’s another thing I am hearing more of, and that is how navigating lockdowns was easier than this period we’re in right now. That sounds bizarre but I can see the point people make when they say this. During lockdown, no one was buying. Everyone was at home and we were all in the same boat. No one buying, no one making. Everyone planning. Now, we’re trading knowing full well that deliveries promised on a certain date probably won’t arrive, there are product shortages in every direction and communication is grinding to a halt. This makes for an incredibly high-pressure trading environment, which is causing huge amounts of stress and tension between clients and colleagues alike. The fact is though, the supply chain is struggling, and it’s getting worse. Glass supplies are seriously crippled, especially toughened and laminated products, as well as tinted and decorative glass. We’re being warned about coloured profile shortages, hardware and polymer. Add to that transport costs going through the roof, international shipping has just gone insane, there’s an acute lack of labour and I have seen reports of one systems company slapping very high double-digit price increases on steel. All that combined makes for a supply chain that is close to being on its knees. No one is operating smoothly. Nothing is guaranteed and by all accounts, it’s going to get worse towards the end of the year. Yet, knowing all of the above, we’re all continuing

to sell our products across the supply chain, knowing full well that orders places may well not be fulfilled. Is it time to pull an emergency brake? Fabricators I speak to are running on empty. Struggling to get product, deliveries in chaos, irate installers giving abuse down the phone. Do we need to start taking stock of where we are and stop selling for a period? Perhaps one month. Maybe two? Steady, but visible car crash Here is the thing I am worried about. And I am speaking in my capacity as an industry person as well as someone who operates an installations business. Installers keep selling in huge numbers, taking orders and then placing orders with their suppliers. Installers also know full well that the chances of getting what they ask for right now are nowhere near what they should be. We’re all going around continuing to sell our goods in the knowledge that they might never arrive, in the worst case. This is only going to lead to further frustrations on the B2B side of this sector, as well as awkward and angry conversations with homeowners when they get told they’re going to be delayed time after time. As we know, demand is way higher than supply can keep up with. The supply chain is being hit from all angles with a multitude of problems. Companies are unable to build up any kind of stock levels. As soon as something is made it is sold and straight out of the door. No reserves are being built up. This is a car crash waiting to happen, and we can all see it. The question is, are we prepared to try something else which might make our lives easier in the long run? It has been suggested to me recently that the sector really needs to close down for a month, maybe two, so that manufacturers can build up some level of stock and

22

NATIONAL FENESTRATION AWARDS MAGAZINE

Jason Grafton-Holt www.doubleglazingblogger.co.uk info@doubleglazingblogger.co.uk @glazingblogge r

resilience. At this current rate, the supply chain is likely to continue breaking down. So, let’s ponder on that idea for a moment. Christmas is coming up soon. We’re already in September. We close for a fortnight as an industry. Is there room to close a couple of weeks earlier? Can installers for this year only press pause and stop? Fitting doesn’t have to stop. Most should have plenty in stock. But sales could be held off for a few more weeks. This would give fabricators a bit more breathing room. Time to get deliveries of orders placed out of the door, and more time to build up stock levels in the background.

It was suggested to me that the industry could actually do with two solid months off. Whilst I understand the yearning for such a thing, the reality is that we won’t stop selling, even if it’s not the best thing for us right now. Companies will always say yes to new sales, it’s in the blood of people. But whilst we do, we must be honest with our clients and explain that things are likely to be delayed, parts are going to be missing and prices are going to keep going up for months to come. It’s less than 100 days to Christmas by the way!

23

www.fenestrationawards.co.uk

DECALU88 ACHIEVES PAS24 ON 3MTALL DOOR

24

NATIONAL FENESTRATION AWARDS MAGAZINE

Decalu88, the next generation bifold from Deceuninck Aluminium, has successfully completed PAS24 testing on a 3m tall door. Put through their paces by leading testing house Elements and accredited by BM Trada, testing was completed in June, with two configurations of the Decalu88 passing at the first attempt. Nigel Headford, Director, Deceuninck Aluminium, said the accreditation was an important addition to the Decalu offer. “The Decalu88 Bifold is a proven system. PAS24 gives us the additional approval in new build applications. “What for me is the really exciting achievement is how we went through testing, with first time passes on two 3m high doors representing a very real achievement and evidence of how highly engineered this product is.” Launched at the beginning of 2020, the Decalu88 Bi-fold has gained a significant following among installers based on ease of installation. This includes glazing of each sash in as little as 5-minutes through the use of a co-extruded pre-inserted gasket, and two fully adjustable jambs, each offering up to 7mm tolerance, simplifying door squaring and setting. U-values are as low as 0.68W/m2, with each sash able to accommodate weights of 200kg and up to 3m

in height, it also offers impressive design flexibility, while guaranteeing ultra-smooth running. Deceuninck Aluminium put two door configurations through testing – a three pane 3800m wide open in door in a 3-3-0 configuration, manufactured to a height of 2745mm. Sashes were 1210mm, with a reduced handle height on the opening door to emulate a 3m high product. It also tested a four pane 4000mm wide open-out door in a 4-3-1 configuration. “These are big doors – each sash was roughly 10ft high by 4ft wide”, added Nigel, “What it also gives us is testing against a complete set of configurations, which means going forward, our customers can offer a PAS24 tested door, regardless of configuration. “We know we have a highly engineered product offer, we know it has incredible reach in home improvement and new build sectors, and we also have test data. With the flexibility we can offer on colour including marine grade, dual colour and textured finishes as standard, it’s probably time to get in touch!” For more information call 01249 816 969, email deceuninck.ltd@deceuninck.com or visit www. deceuninck.co.uk

25

www.fenestrationawards.co.uk

LASER UPGRADES: ADDIN VALUETO STANDARD PRO

Thanks to laser technology, the glass industry can do something that would be almost inconceivable in any other sector. Laser finishing treatment enables manufacturers to enhance the value of largely standardised products and increase their functionality. With prices for traditional IG units and facade cladding coming under increasing pressure, using laser upgrades to create bird protection glass, RF-transparent glass and anti-bacterial glass gives manufacturers the chance to tap into new target markets and increase their profit margins. HEGLA boraident of Halle/Saale, Germany, is a company that specialises in these types of laser applications. The HEGLA Laserbird is a system that can manipulate the top layer of a pane of glass or use laser printing to alter its properties, thus providing the glass with an additional benefit for the customer. “The high degree of flexibility and precision that laser technology offers is what sets it apart from other processes. You can switch between different finishing treatments without wasting time retooling, and the system can be used to work on both individual panes and finished IG units,” explains Dr Thomas Rainer, Head of Development at HEGLA boraident. Bird protection and RF-transparent glass RF-transparent glass is created by removing a layer of the coating in a dodecagonal pattern with extremely thin lines. Once this is done, the interior behind the pane of glass in question will enjoy full data and phone reception – perfect for conference rooms, office buildings and public transport. The pattern is almost invisible, and imperceptible when used as part of a finished IG unit.

Birds can be protected from colliding with glass by lasering a different shape into its coating. For optimum results, Dr Rainer recommends applying the laser to the pyrolytic coating on the outside of the IG unit. However, the glass can also be functionalised without this layer. In such cases, a laser printing process is used to apply a pattern that birds will recognise as an insurmountable obstacle onto the outside of the facade glass. “In Europe alone, 250,000 birds die every day from collisions with glass windows and doors,” the Head of Development reports. “New legal requirements at the international level have opened up a new market for these applications, and the demand for these types of glass in public and commercial buildings is growing in many local markets as well.” The print is weatherproof, scratchproof and lightfast.

Silver ions for an antibacterial effect An antibacterial effect can be generated using a new, patented finishing treatment that involves embedding silver ions in the surface of a pane of glass. When bacteria and germs come into contact

26 NATIONAL FENESTRATION AWARDS MAGAZINE

NG ODUCTS

with such a surface, the silver ions reliably kill them off. There are plenty of potential applications for this technology, especially in sectors with strict hygiene requirements, such as hospitals, commercial kitchens and public buildings. Technical application The physical conductivity of the top glass layers also makes them suitable for technical applications. For example, the low-E layer can be textured in such a way that it creates conductor circuits. This technique can be used to slightly heat up the glass panes in cooling units to prevent them fogging up. This technology is especially popular in conservatories in cold countries, which need to be protected from excessive snow loads. Conductive glass can also be used for burglary protection systems, triggering an alarm if the glass is damaged or broken. Gentle decoating in a top-quality process Whether you want to perform edge decoating or partial coating removal to create lighting effects, laser technology makes the process gentle and precise. “The lasered area is crystal-clear and free of scratches, which means this form of decoating produces perfect results even for the high standards of structural glazing and visible areas in general,” the Head of Development and authorised signatory for the company explains. The surface of the glass remains completely intact, as do its dazzling looks. App control and automation The Laserbird’s various finishing treatment programs can be selected via an app-based control system.

The lasering jobs can be created in advance using the work preparation software in your office, then you can save them in your ERP system or directly in the Laserbird system itself. Once the job has been selected, the glass is automatically transported into the system and the lasering begins. The Laserbird system can also be integrated into your ERP system for full data access, or you can use glass markings and an automated scanner to create a localised control system – thus making the experience even more user-friendly. As soon as the pane of glass or IG unit is available, the system scans the marking and the finishing treatment is activated. If your Laserbird is fitted with this scanner-based control system, the glass can be loaded onto it from a rack or harp rack in any order. Alternatively, it can also be connected directly via an AGV, for example. “The best place to position the Laserbird is at the end of your production line, as a stand-alone process station,” Dr Rainer recommends. “This keeps the finishing treatment separate from the glass flow, so it can be optimised to suit the process and delivery deadlines at hand.”

27

www.fenestrationawards.co.uk

LETS TALKABOUT MINIMUMORDERVALUES

A minimum order value is a figure an installation company will charge as the absolute lowest limit they would accept for work to be done. The subject matter of minimum order values came up via a tweet from a company called T And R Home Improvement Specialists. This is what they said: It started a debate around the use of minimum order values and their worth. In these extreme trading conditions, this is perhaps a good time to talk about it, and whether they have any merits. Work is work For clarity, I am not a fan of minimum order values. At our place, we will engage with a client whether it is one window or one hundred. To us, work is work. That one window you bother to spend time over may open the door to larger orders in the future from the same client, or they may pass your name and number on to their family and friends. We generally come up against companies who have minimum order values that are larger regional or national installation companies. I imagine to them one door or a single-window is not worth their time or effort. They have a business model that doesn’t really allow for those kinds of sales. But for a smaller company, this is how relationships are built. One window today can turn into six, maybe ten a year or two down the line. Or a set of doors, or perhaps a glazed extension. Once you establish that relationship with a customer the chances of you winning more business in the future greatly increase. Turn that customer away because the immediate business is deemed too small and you risk turning

away a much larger portion of their business. There is an advantage here for smaller, more agile companies that will take on smaller orders without minimum order. They look more caring, more agreeable, less greedy and more helpful. A company that tells a client that they won’t sell anything under a certain amount will come across as greedy. For the company following the one that does have a minimum order value then their job of winning that business has been made that little bit easier.

28 NATIONAL FENESTRATION AWARDS MAGAZINE

Jason Grafton-Holt www.doubleglazingblogger.co.uk info@doubleglazingblogger.co.uk @glazingblogge r

S

a business and allow that business to choose more selectively who they work with. For example, if they believe the customer is going to be a nightmare, they may choose either to submit a higher-than-normal price in order to put them off using them, but not look like they are ignoring them either. Or they may just choose to say that they won’t entertain any work under a certain amount, effectively cutting the conversation with the customer dead. During these incredible times that we’re operating in, businesses in UK fenestration are having to make decisions on who to deal with, as they seek to better manage their company in extreme conditions. Installers are no different. Many are under great strain, with the supply chain letting them down and staff working under huge stresses. You can imagine that some installers are looking at what they choose to take on because of the circumstances. Using minimum order values will cut down on having to service certain clients and let them focus on the larger jobs with healthier profit margins. That is a very short-term way to view things, and I do have some sympathy as we’re all in a very tough time at the moment. But I do maintain that work is work and that one window or one door order, while not a big order right now, can spawn much bigger orders in the future that you might not otherwise have had if you chose to not take on that client.

A way to manage business? Although personally, I am not a fan of minimum order values, there are a couple of reasons as to why they are used. The first is mentioned above, in that companies set up to deal with larger volumes won’t be interested in a single door or single window. But the second is that they can be used to manage

29

www.fenestrationawards.co.uk

E D I T I O N 2 5

32 YEARS OF SASH WINDOW EXPERIENCE – AND WE’RE READY FOR ANOTHER

This might be the very first time you are considering changing your sash window supplier. Or, perhaps you just want to try an alternative award winning sash window specialist to offer your customers a wider choice. Either way, we would like to help you to increase your VS sales. With 32 years focussed on manufacturing high quality timber alternative sash windows, we are true specialists and confident that our products will impress your customers. We have also earned a sound reputation for always providing an exceptional level of personal service and our entire team are committed to delivering this. Our new specification launched in 2019 featuring exclusive new Masterframe Systems, standard with patented Timberweld ® technology and we would welcome the opportunity to take you through the improved product offering and delighted to quote. No matter the size or design of a home or project, if sash windows are required then we can help. If a specialist solution is needed for a conservation area, modern development, school or historic building our sash windows add the right amount of authentic styling to either fit seamlessly into original settings or set the property apart from other new developments.

Designed for those who appreciate authentic detailing

To see the choices, including patented Timberweld ® corner design, download our new brochures here. Some of the advantages we offer as standard: 10 year guarantee for peace of mind Made in Britain for continuity BBA Approval on standard window sizes for longevity Energy Savings Trust recommended for energy efficiency Specialist solutions for challenging projects that require matching new to original designs Free and safe UK mainland delivery Quotes with non-priced customer proposal CAD drawings where required Expert technical support Free 47 page professional conservation guide Free product training Call our friendly sales team on 01376 510410 or email for a quote here.

Follow us on Twitter Like us on Facebook FEEL FREE TO CONTACT US ANY TIME! Tel: 01376 510410 email: sales@masterframe.co.uk Join us on LinkedIn

31

If you are no longer interested in receiving emails, you can unsubscribe instantly

Page 1 Page 2 Page 3 Page 4 Page 5 Page 6 Page 7 Page 8 Page 9 Page 10 Page 11 Page 12 Page 13 Page 14 Page 15 Page 16 Page 17 Page 18 Page 19 Page 20 Page 21 Page 22 Page 23 Page 24 Page 25 Page 26 Page 27 Page 28 Page 29 Page 30 Page 31 Page 32 Page 33 Page 34 Page 35 Page 36 Page 37 Page 38 Page 39 Page 40 Page 41 Page 42 Page 43 Page 44 Page 45 Page 46 Page 47 Page 48 Page 49 Page 50 Page 51 Page 52 Page 53 Page 54 Page 55 Page 56 Page 57 Page 58 Page 59 Page 60 Page 61 Page 62 Page 63 Page 64 Page 65 Page 66 Page 67 Page 68

www.fenestrationawards.co.uk

Made with FlippingBook Learn more on our blog