DSM - Divisional Sales Manager In charge of a selections of regions within the division,
VCC - Virtual Contact Centre Online support team who can take land bookings and support customers virtually.
CCC - Cruise Call Centre Online support team who can take cruise bookings and support customers virtually.
BM - Branch Manager In charge of a branch.
AM - Assistant Manager Second in charge of a branch.
Vista In house tour operator.
POM/POMG - Peace of Mind Our peace of mind guarantee ensures customers can amend a booking up to 14 days of the departure date.
TC - Travel Consultant They organise travel from the beginning to end, including tickets, accomodation and transportation.
SOCIAL MEDIA STARTER PACK |
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