4. General Rules and Regulations
GENERAL RULES AND REGULATIONS
• Sleeping, loitering or spitting on the Hotel premises is strictly prohibited. • Employees are not allowed to shout or interrupt the quietness of the Hotel. While on duty, unnecessary conversation is to be avoided and voices must never be raised when dealing with guests. • Eating and drinking outside the Colleague Restaurant is not permitted. Any food and drinks returned from the areas where they have been served to guests must be brought immediately to the dish washing areas. • Employees may not turn on a radio or play musical instruments in the Hotel. • Employees may not chew gum while on duty. • Any problems and or abnormal situations that may arise during the execution of duty should be brought immediately to the attention of the respective Management. • Employees are not allowed to keep or use guest items. Any complimentary items, such as beverages, fruit baskets, amenities etc. left behind by guests after checking out must be sent to Room Service or the Housekeeping Department for appropriate handling. • Employees are not allowed to take away any food, drinks or utensils/equipment from the Colleague Restaurant. • Employees on duty are not allowed to use or carry personal mobile phones.
4.1. Misconduct outside Working Hours:
All colleagues are required to maintain the highest standard of behaviour outside work. The Hotel may consider the dismissal of a employee whose performance results in adverse publicity for the Hotel or causes the Hotel to lose confidence in their integrity.
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