November 6, 2025
CREEK & CO. CLUB VISION STATEMENT “To cultivate an exceptional and effortless lifestyle community.”
CLUB MISSION STATEMENT “To curate unmatched access to outstanding facilities, expansive amenities, and industry-leading hospitality.”
CHECK OUT THE NEW ISSUE OF THE CURRENT ! CLICK ABOVE TO READ!
Pet-tacular Howl-o-ween Contest Page 9
Employee and Leader of the 4 quarter th Page 2
Beach Cleanup Page 16
This recognition program provides an opportunity to highlight individuals who exemplify our values and contribute meaningfully to our success. We encourage you to submit nominations for colleagues who have: EMPLOYEE AND LEADER OF THE FOURTH QUARTER NOMINATIONS NOW OPEN:
~Delivered exceptional performance ~Demonstrated teamwork and collaboration ~Shown effective and inspiring leadership ~Consistently gone above and beyond in their role ~Actively embraced our vision and mission
Your participation ensures that outstanding contributions are recognized and celebrated across our organization. We invite you to take part by nominating a teammate or leader who has made a significant impact this quarter. All nominees should be endorsed by their Department Director, and all nominees should be nominating another employee to be eligible. Please place your nominations by November 7, 2025 at 2 p.m..
To ensure a fair, transparent, and consistent recognition process, all nominees for Employee and Leader of the Quarter must meet the following criteria: 1. Length of Service The nominee must have been employed at Frenchman’s Creek Beach & Country Club for a minimum of six (6) consecutive months (Local Employees Only). 2. Time in Position The nominee must have held their current position for at least six (6) months. 3. Active Employment The nominee must be actively employed at Frenchman’s Creek at the time the award is presented. 4. Performance Endorsement Nominees must demonstrate sustained superior job performance, including but not limited to: Implementation of innovative ideas, fostering a positive and collaborative work environment, and promoting best practices within their department and the Club Additionally, each nominee must be endorsed from their department director. 5. Positive Attitude The nominee should consistently exhibit a positive, professional, and cooperative attitude toward colleagues, management, and members. 6. Disciplinary Record Nominees must have no written disciplinary actions or warnings on file within the past six (6) months. 7. Annual Recognition All quarterly winners will be eligible for consideration as Employee or Leader of the Year. The final selection and announcement will take place during the Annual Holiday Party. 8. Leadership Involvement Leaders are expected to actively participate in the nomination process by recognizing and submitting nominations for exceptional employees. ⚠️ Leaders who do not participate in the nomination process are not eligible to be nominated. EMPLOYEE AND LEADER OF THE FOURTH QUARTER NOMINATION CRITERIA
THE CLUBHOUSE CORNER
HERE’S A QUICK REFRESHER ON THE FIVE RESTAURANTS IN THE CLUBHOUSE.
OPUS
GREENSIDE
THE SPORTS BAR
LUMIERE
ALCHEMY
THE CLUBHOUSE CORNER THE CREEK WEEKLY TRIVIA CHALLENGE!
Please scan the QR code below and submit your answers. If your answer is correct, your name will be added to our weekly drawing. All weekly winners will also be eligible to participate in a monthly raffle with exciting prizes! Good luck, and thank you for participating!
Please note: To give everyone a fair chance, raffle winners are only eligible to win once every 30 days.
OUR VISION AND MISSION STATEMENT
CONTEST TIME! $$$ Have you memorized Frenchman’s Creek Vision and Mission Statements? Stop by the Human Resources Office and recite the Frenchman’s Creek Mission and Vision Statement to one of our HR Team colleagues. You’ll receive a raffle ticket to enter our weekly drawing. Each week, one lucky winner will receive a $25 gift card! Let’s see who knows the Vision and Mission Statements by heart. Good luck!
Vision To cultivate an exceptional and effortless lifestyle community.
Mission To curate unmatched access to outstanding facilities, expansive amenities, and industry-leading hospitality.
THE CLUBHOUSE CORNER LAST WEEK’S CHALLENGE RECAP Question: Which of the following can the Concierge Team assist with? Answer: Registering members for Club events
Congratulations to this week’s raffle winners: Paul Lambrakis, Racquet Sports and Hilton Bailey, Golf. Your names have been entered into the monthly raffle for a
chance to win even more exciting prizes! Thank you to everyone who participated. Keep those answers coming!
INDUSTRY-LEADING HOSPITALITY CHALLENGE CONTINUES... AND NEW OPERATIONAL EFFECTIVENESS
OFFERING YOU AN OPPORTUNITY TO WIN GREAT PRIZES!
Every one of us plays a role in delivering industry-leading service. Small improvements in how we communicate, use tools, or streamline processes help us work more efficiently and create memorable experiences for our members and guests. Operational effectiveness is about working smarter, not harder. It means finding better ways to get things done while maintaining quality, safety, and the exceptional hospitality that defines who we are.
Share Your Example!
Tell us how your team delivers (or could deliver) industry-leading hospitality, as outlined in our Mission Statement.
Submit your example in one of two ways:
On your phone? Email bdaley@frenchmanscreek.com
On your computer or printed flyer? Scan the QR code to submit Mr. Tucker will review submissions, and selected entries will be eligible for:
A $250 taxable check
Entry into the Grand Prize Raffle for a Key West Vacation Package ($3,000 value) A feature on our “Wall of Fame” outside the Employee Dining Room (The Hub) ! Let’s keep raising the bar together and make operational excellence and hospitality go hand in hand.
INDUSTRY-LEADING HOSPITALITY CHALLENGE EXAMPLES
“We always go above and beyond to assist older members with mobility issues who have difficulty serving themselves from the buffet. We ask them about their preferences and then prepare a plate for them so they can enjoy the same great dining experience as everyone else.” “When a member expresses disappointment that an item formerly offered no longer appears on the menu, the chef will make every attempt to prepare the meal they are requesting, provided we have the required ingredients available. We always do our best to make things possible for members.” “We collect their parking valet ticket as soon as they finish their meal and deliver it to the valets to ensure their wait in the porte cochere for their car is always a short one.” “We keep an eye on members’ alcohol consumption so that if there is any question about whether they should be driving themselves home, a manager can take them home instead, to ensure their safety.”
MERCY MATHEBULA
“When I sat down at a table at the Beach Club recently for a meeting with three members (all women) for a meeting, one of the servers brought over some small, short tables and placed them next to each of us to set our handbags on. I’m fortunate to have dined at some noteworthy restaurants in the US and abroad, but this was the first time I’d received a level of personal attention that included taking care of my bag to ensure it wouldn’t have to sit on the floor and was instead placed on a table right next to me for protection, safekeeping, and easy access.” “When I momentarily became concerned that the server shouldn’t be ‘fussing’ over me since I am a Frenchman’s employee, she assured me not to worry and that this was “how Frenchman’s Creek does things.” I believe this small act of warmth and kindness provides a wonderful example of how Frenchman’s Creek is providing industry-leading hospitality.”
CHRISTY HEADY
“I have a little game with one couple who often come to the Beach Club. She drinks Meiomi Pinot Noir and he drinks Dewar’s White Label on the rocks. Usually they don’t make reservations (just walk in) but whenever I see them coming I start to prepare their drinks. He always jokes that “I’m too slow” so the other day they came in and I knew already where they were going to sit (their usual table when it’s available) and I made the drinks as fast as I could and got to the table before they sat down and he said “not fast enough.” We laughed because they hadn’t even sat down yet and I already had their drinks on the table.” “This is an example of how I try to anticipate members’ needs and build a personal relationship with them.”
ARAMI GOMEZ
ON PAR WITH OUR PEOPLE PET-TACULAR HOWL-O-WEEN CONTEST
Please see all pet submissions below and vote for your favorite! The winner will be announced in next weeks newsletter and will win a $25 gift card!
Frankie- Sheila Quatro’s hotdog dressed as a hamburger, complete with all the fixings!
Bam Bam, Tyler Duffle’s dog, dressed as Stitch to show off his heeler energy!
Chance, Tyler Duffle’s dog, dressed as a lion, finds his courage despite being scared of his own shadow.
Daisy, Alyssa Riegel’s lab, showing off her chicken costume.
Shelby, Alyssa Riegel’s lab, serving looks and buns as a hotdog!
Lucy — Lisa Perino’s dachshund, saving the day as Supergirl!
Willy and Mila, Nais Lopez’s dynamic
Olivia, Nais Lopez’s little cowgirl!
VOTE HERE!
duo, cowboy and cowgirl edition!
Voting closes Tuesday, 11/11/25 at 12:00 p.m.
SAFETY SELFIE ON PAR WITH OUR PEOPLE NEW HIRES!
Erolin Alvarez from F&B reported a low hanging branch along the fairway on the north course. Thank you, for helping keep Frenchman’s Creek safe!
Want to win $25? If you see a workplace hazard, take a selfie with it and send it to NLopez@frenchmanscreek.com. If your photo is verified and a work order is placed, you will receive $25 as a thank you for helping keep Frenchman’s Creek safe! (Note: Managers are not eligible) W.O.W PROGRAM At Frenchman’s Creek, we recognize those individuals who go above and beyond their normal job duties. W.O.W: It’s a Winning Attitude, Observed Dedication, and Wonderful Smile! W.O.W Winners Get $25!
ON PAR WITH OUR PEOPLE
VETERANS DAY - NOVEMBER 11 Veterans Day is observed on November 11 to honor all U.S. military veterans who have served in the Armed Forces, recognizing their service and sacrifice for the country.
ARE YOU A VETERAN? LET US KNOW BELOW!
THANK YOU, TYLER DUFFLE, CHIEF ENGINEER, FOR YOUR SERVICE!
INSURANCE QUESTIONS?
ON PAR WITH OUR PEOPLE
FINANCE TEAM FUN AT POPSTROKE! Our finance team took a well-deserved break from crunching numbers to enjoy a day of friendly competition and laughter at PopStroke! Between putting their mini-golf skills to the test and relaxing over great food and drinks, the team showed that they’re just as sharp on the greens as they are with spreadsheets. It was the perfect way to unwind, strengthen team bonds, and celebrate the hard work that keeps our operations running smoothly. EMPLOYEE REFERRAL PROGRAM Frenchman's Creek encourages all employees to refer qualified job applicants for available job openings other than the Executive Management Team, all Human Resources personnel, and employees who are directly or indirectly responsible for hiring a referred candidate. All employees are eligible to receive employee referral awards. Seasonal employee referrals are not eligible for referral awards. When making referrals, ensure the applicant indicates the employee's name on their employment application as the referral source. If the referral is hired and completes 3 months of service and the employee is still employed with Frenchman's Creek, the referring employee is eligible to receive a monetary award. The reward is currently a gross amount of $300.00 for regular full-time and part-time hires. Please reach out to HR to claim your award once the employee completes 3 months of service.
ON PAR WITH OUR PEOPLE HALLOWEEN RECAP
Our Racquets Sports team traded in their gear for ghoulish fun this Halloween! The department showed off their creative side with an array of spooky, funny, and downright impressive costumes. It was a great way to celebrate the season, share some laughs, and show that team spirit shines both on and off the courts.
FRENCHMAN'S CREEK-ANNUAL PUMPKIN CARVING CONTEST WINNERS
The Spookiest: Raul Espinoza ($50)
The Most Creative: Lorena Llanos ($100)
The Best in Show: Steven Krall ($50)
EXCLUSIVE EMPLOYEE WELLNESS OFFER!
20% Off Les Mills Workout Accessories Available through December 31st
Take your workouts to the next level with Les Mills’ premium fitness accessories, now available to our employees at an exclusive 20% discount as part of our Employee Wellness Program! Offer Details: Discount: 20% off Les Mills workout accessories Valid Through: December 31 How to Order: Contact Jessica Cochran (561) 273-2632 or Daniel Low (561) 273-2711 for assistance with ordering. Click the picture below to visit the website or use the link https://www.lesmills.com/us/shop/
Employee Assistance Program
We’re Here to Help
Life’s not always easy. Sometimes a personal or professional issue can get in the way of maintaining a healthy, productive life. Your Employee Assistance Program (EAP) can be the answer for you and your family. We’re Here to Help Mutual of Omaha’s EAP assists employees and their eligible dependents with personal or job-related concerns, including: • • Family and relationships Emotional well-being • Healthy lifestyles •Work and life transitions
Legal assistance and financial resources • • • Online will preparation Legal library & online forms Financial tools and resources Resources for:
•
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• • Substance use and other addictions Dependent and elder care resources Access to a library of educational articles, handouts and resources via mutualofomaha.com/eap
•
What to Expect You can trust your EAP professional to assess your needs and handle your concerns in a confidential, respectful manner. Our goal is to collaborate with you and find solutions that are responsive to your needs. Your EAP benefits are provided through your employer. There is no cost to you for utilizing EAP services. If additional services are needed, your EAP will help locate appropriate resources in your area.
• Legal and financial matters
EAP Benefits
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Access to EAP professionals 24 hours a day, seven days a week
• • • • Provides information and referral resources Service for employees and eligible dependents Robust network of licensed mental health professionals Three face-to-face sessions* with a counselor (per household per calendar year) *Face-to-face visits can also be used toward legal consultations *California Residents:Knox-KeeneStatute limitsno more than three face-to-face sessions per six-month period.
Don’t delay if you need help Visit mutualofomaha.com/eap or call 800-316-2796 for confidential consultation and resource services.
Insurance products and services are offered by Mutual of Omaha Insurance Company or one of its affiliates. Home office: 3300 Mutual of Omaha Plaza, Omaha, NE 68175. Mutual of Omaha Insurance Company is licensed nationwide. United of Omaha Life Insurance Company is licensed nationwide, except in New York. Companion Life Insurance Company, Hauppauge, NY 11788-2937, is licensed in New York. Each underwriting company is solely responsible for its own contractual and financial obligations. Some exclusions or limitations may apply. 452833 _ Enhanced
FRENCHMANSCREEKFUN
Tuesday, December 2 6:00 - 10:00 PM at the Pelican Club 1065 N Hwy A1A, Jupiter, FL 33477 Who: Employees and one guest (please note, no children) Dress Code: Cocktail Attire What’s Included: Enjoy a delightful dinner and cocktails RSVP by: November 22. We are hosting a toy drive. Please bring a new, unwrapped toy of any value to contribute.
Scan the QR code to RSVP
EMPLOYEE HOLIDAY PARTY
NOVEMBER ANNIVERSARIES & BIRTHDAYS
BIRTHDAYS BIRTHDAY - NAME, DEPARTMENT 1-John Zaloom-Chief Financial Officer 3-Karabo Mogajane-Culinary 4-KG Dikobe-F&B 5-Inofert Janvier-Purchasing 6-Ricky Hook-Engineering 7-Mikayla Crooks-Finance 8-Pierre Lamarre-Housekeeping 10- Monica Pardo-Finance 15- Dorial Darville-Housekeeping 16- Nosipho Sibeko-Culinary 17-Daniel Noviello- Assistant Golf Course Superintendent 18-Ugur Duman-F&B 21-Ergie Olaivar-F&B Manager - Greenside 21-Hermes Benavides Velasquez-GCM 21- Juan Berrio-Human Resources Generalist 22- Jovian Oates-F&B 23- Matthew Roux-F&B 23-Arrianne Soquila-F&B 24- Yamirka Correa-Housekeeping 24-Taron Dain-Culinary 26-Erwin Segura Lopez-Culinary 27-Jacques Belizaire-Housekeeping 28-Ruan Steyn-Golf 29-Diego Garcia-Golf Course Superintendent
ANNIVERSARIES
DAY - NAME, DEPARTMENT, YEARS
2-Steven Thomson-Landscape Manager-15 2-Damas Louisne- Racquets-4 4-Mecene Novembre-Culinary-29 5-Brian Holden-Home Service Manager-1 6-Exalus Wood-GCM-29 7-Kursten Restivo-Pastry Chef-2 7-Garfield Samms-Culinary-2 7-Wilkenson Charles-Landscaping-2 11-Gerda Fils-Culinary-11 13-Norma Llanos Ortega-Culinary-2 14-Jose Gordillo Lopez-GCM-3 14-Kim Augusta-Associate Golf Professional-8 19-Thelma Griffith-F&B-29 20-Carmen Mendez-Housekeeping-2 20-Claudia Escobar de Rosales-Culinary-7 26-Herlan Martinez-GCM-1 26-Alexa Villalobos-Human Resources-1 30-Wisner Charles-Golf-27
JOB OPENINGS
Be sure to read the Daily Club Communications sent to all members! It highlights important information and updates that you should be familiar with:
MEMBER LOOK AHEAD
November:
20 - Cultural Excursion 20 - Board of Governors Meeting 20 - Bocce Social 23 - Creek Ball Olympics 25 - Reservations Open for Asi Wind 27 - Thanksgiving Dinner at the Beach Club 27- Thanksgiving Dinner - Pavilion 28 - Lobster Night
7 - Stone Crab Night 8 - Beach Clean Up 10 - Veterans Day Golf and Luncheon 11 - Tennis Court Grand Opening 13 - Reservations Open for Chris Ruggiero 14 - The Final Fore: Qualifier 17 & 18 - Ned Dorman: Elton John Tribute 19 - VMP: Clean Your Closets 19 - Art Lecture Series
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