The Role
Core responsibilities:
• Ensure all activities, processes and transactions are accounted for accurately and promptly to meet regulatory and professional service and policy standards. • Ensure all stakeholder-facing staff provide an accessible, friendly and professional service by shaping processes for inducting and developing staff. • Implement processes to manage the integrity and security of all commercially and professionally sensitive and personal data. • Lead internal business meetings, working groups and sub-committees at operational service level to influence energy and sustainability governance, organisational policy and standards for the service. • Responsible for monitoring financial budgets and resources; actively pursuing funding opportunities to secure financial support for the University’s sustainability initiatives. • Analyse complex data and stakeholder feedback, implementing and reviewing service provision, as required.
• Provide expert professional energy and sustainability management and managerial and leadership expertise. • Manage and develop service, infrastructure and people performance across the energy and sustainability team. • Provide feedback on team and individual performance and identify development needs, conducting regular staff ADR and performance reviews. • Help to shape the skills and expertise of future team members and design work structures to meet operational and strategic goals. • Handle the vast majority of HR issues within a team, referring more complex HR issues to appropriate support services/senior management. • Liaise and engage with key stakeholders and internal and external contractors to influence opinion, delivery and reputation of services. • Contribute to the scoping and resource planning at operational and possibly strategic level, in relation to the University’s energy and carbon management and sustainability policy. • Recruit, induct, train and develop new team members.
• Lead on the design, implementation and monitoring of policy and quality standards,
procedures and systems to ensure effective working and continuous improvement, within own areas of responsibility.
• Promote and develop a deep understanding of organisational policy and external developments.
• Devolve responsibilities to team members to ensure continuity of service provision and encourage skills development.
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