5.0 Management Report
A Year in Review – 2022/23
2022/23 has been a year of growth for PCSBV. While other organizations continue to be challenged attracting volunteers in the post COVID world, our volunteer team continues to grow through word of mouth increasing to nearly 90 volunteers by the end of the year. With a focus on referrals, PCSBV has connected with healthcare providers and local organizations to share details of the programs and support that PCSBV provides. As a result, we received 59 client referrals and our volunteers provided 238 consultations with our clients during the year. Generating revenue to meet the demand for our services and programs continues to be an area of high importance. Our two annual events recovered well in the post COVID environment, and our Golf for Hospice event attracted considerable support from the local business community in sponsorship and teams. Philanthropic donations were slower to recover with a combination of the economy and the delay in a decision for the hospice land being the main contributory factors. To start the 2023/24 year strongly, work has begun on developing a comprehensive campaign which includes a fundraising push to raise funds to support all aspects of the organization including a hospice if a favourable decision on the land is received. To support the above operationally and to prepare for future growth, PCSBV expanded its staff to include two new positions – a CEO and an Office Coordinator. With huge thanks to the Board members who provided operational leadership during the first part of the year, the incoming CEO was able to maintain the momentum already built, and to focus on stakeholder engagement within the Bow Valley community and at a wider level. The Office Coordinator has provided a much-needed operational structure to the day to day running of the organization including a full review of the use of SharePoint, introduction of consistencies and efficiencies and a review of volunteer policies and procedures. The Strategic Plan, finalized in the Fall 2022, provides and exciting roadmap for the staff, Board and volunteers for 2023 and beyond. What has been achieved in 2022/23, provides an excellent basis on which to continue to grow towards achieving the vision, mission and strategic goals outlined in the plan.
Fund Development Achievements
2022 PCSBV Golf for Hospice tournament fundraised over $74,000. Plus, an additional $12,000 of in- kind gifts from our community were contributed to the 2022 tournament! The tournament brought in 93 golfers, donations of $25,125 including 3 new individual donors; 17 new corporate golfers, 20 sponsors, one donation considered significant for a first-time contribution from a donor residing in Calgary. The winning team from the Banff golf club who have subsequently sent in a donation. FD (Fund Development) tracking the longevity of new individual & corporate sponsors & donors. Hiring an Officer Coordinator has contributed to the success of events with additional sponsors and awareness to local businesses through gift-in-kind. Hike for Hospice in 2022 raised $11,400 with 62 attendees. The event started in a new location from previous years. The path, a gentle trail through the woods, gave participants the opportunity to connect with staff, volunteers, board members, neighbours and friends.
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